BRANDS Abu Dhabi Mall — Local services in Abu Dhabi

I have made a purchase on 29th of Jan, and i was asked to collect my suit on 1st Feb, so i visited the store on 1st of feb to collect the suit which was bought and then given for trouser lenght alterations. The store told me it is sent to Al wadha for alterations and not been received till now, so i understood and went back asking them to give me call, I did not receive any calls until 5th feb so i went there again to get the suit back but same thing happened they said it is still in Al wadha, so i said i dont want to come again and again so please have the suit delivered to my address, they agreed to do that. Since this morning they said they will come to deliver i waited hours at home thinking it will be delivered but did not get it till now. This is worst customer service ever and really an unpleasant experience, no one is responsible and professional at this store. I do not recommend anyone to visit AD...

I would like to share my recent experience at your store. Unfortunately, I encountered unprofessional behavior from one of your salespersons, who appeared to be Egyptian. However, I must acknowledge that the manager was very kind and helpful, which ultimately resolved the situation, and I was able to get what I needed.

I would like to kindly suggest that your staff be reminded to treat all customers equally, regardless of nationality. Every customer matters, and diversity should be respected.

That said, I still recommend Pear Garden because of the manager's professionalism and the overall quality of the...

for a customer of almost 15 years, I rarely see exceptional service and this is going go be my first ever review for brands for less if I'm not mistaken. Lately we've been picking up orders in Abu Dbabi Mall, today had to pick up two orders and I was assisted by Mae Joy, thanks to her smooth skills and attitude, a customer must feel that she is very willing to assist. please commend her, employees like her should...