They used to be much better and the service was great! But today we went there and the service was really poor and slow................. we we're the only customers sitting in their sitting area outside and it took them a while to serve us only 3 cups of coffee and a a couple of their terrible apple filled pastries -did i say they used to be better!!- and a single red velvet cheesecake. Thank God we were alone there, cause i can't imagine how slow their service would've been had their place been full !! But the worst thing was the attitude, the cold spirit and the lack of courtesy!! Add to that they're overpriced and the quality of their cakes have deteriorated considerably. So definitely not going back to magnolia bakery. Not in Dubai Not in Sharjah and...
Read moreMy husband and I decided to try this location of Magnolia Bakery. What a horrible decision! Although there were 3 ladies behind the counter and a security guard standing in front of the display case, we received no service. Everyone was so busy laughing and giggling that they did not even greet us or ask if we wanted anything. Talk about unprofessionalism and immaturity! What a disappointment! We usually LOVE Magnolia Bakery , esp the one in Festival City Mall. However, this location is horrible because the staff...
Read moreI highly recommend this branch! I am truly impressed with the service and the follow-up on my order. Jerome kept me updated constantly with details about my cake and cupcakes, which were customized exactly as I envisioned. He even improvised on the design using the cake toppers I provided, and the result was absolutely amazing! The consistent WhatsApp communication ensured we were always aligned, with no unexpected surprises. Thank...
Read more