"This morning, we entered the restaurant and approached the person in charge or the host who greeted us at the door. He was of average height with gray hair, and appeared to be in his late fifties or early sixties. I asked him about breakfast options, and he sarcastically replied, 'Didn't you see the menu right in front of you in the middle of the door when you entered? Just wipe it and it will appear.' Despite being shocked by his tone, I smiled and apologized. He quickly handed me the menu sheet, and I glanced at it and got my family's approval, then I said, 'Alright.'
Once again, he smiled mockingly and said, 'What do you mean by alright?' I was puzzled by his behavior, especially since we were the only ones in the restaurant at that time. I smiled politely and said, 'I mean that we will sit here for breakfast.' He forcefully took the sheet from me and went to a table in the corner, gesturing for us to sit there.
Then he directed us to a table which in the corner , At that moment, I looked at my family of four, including my children, and asked them, 'What do you think of sitting here?' They agreed, and then I also looked at him and politely said, 'Thank you, we will sit here.' He responded with a sarcastic smile filled with mockery and annoyance that He had chosen the suitable table for us from the beginning and he knew his job then he became angry just because I asked my family if they liked the table's location."
Which chocked me,He seemed annoyed and disrespectful to us.then I told him, 'I asked my family, what's wrong with that?' Furthermore, I wouldn't have changed our tables without your permission , of course, because you were standing in front of us.
He replied in a sarcastic manner and an inappropriate smile, 'Why don't you take the key instead of me and start welcoming people and guiding them to their tables?' And he raised the key in my face in a disrespectful way. I told him, 'I think you're in a bad mood today. I don't know what's been happening with you from the beginning.'
Then we left. After that, I asked my family to leave the restaurant after the had already sitting and looked at him and said, 'Thank you and goodbye.' He responded with (ok ).' I don't know if he is an employee, but his unwelcoming behavior in the morning and complete lack of manners were unacceptable. We were the only customers in the restaurant, so why this attitude?
If he is the owner as he claimed, then you deserve less than one star, unfortunately. I do not recommend this restaurant at all due to the lack of courtesy and the repulsive treatment...
Read moreComptoir Libanais in Bath boasts a vibrant and colorful atmosphere that captures the essence of a Middle Eastern bazaar. The eclectic decor, with its bright tiles, hanging lanterns, and an array of cultural artifacts, creates an inviting and lively environment. The casual and friendly vibe makes it an excellent spot for both quick bites and leisurely meals.
The menu at Comptoir Libanais offers a delightful array of authentic Lebanese dishes. From the rich, creamy hummus and freshly baked flatbreads to the succulent lamb koftas and aromatic tagines, the flavors are robust and true to tradition. The mezze platters are perfect for sharing, providing a great way to sample a variety of dishes. The baklava and other desserts are a sweet ending to the meal, with just the right balance of sweetness and texture.
The staff at Comptoir Libanais are friendly and accommodating, enhancing the dining experience with their warmth and efficiency. They are knowledgeable about the menu and willing to make recommendations, which is helpful for those unfamiliar with Lebanese cuisine. During peak times, service can be a bit slower, but it generally maintains a good standard.
The prices at Comptoir Libanais are reasonable, especially considering the quality and quantity of the food. The portion sizes are generous, making it a good value for money. Whether you’re stopping by for a quick lunch or a full dinner, you’ll find that the cost is well-justified by the overall experience.
Comptoir Libanais in Bath is a wonderful place to enjoy authentic Lebanese cuisine in a vibrant and welcoming setting. The combination of flavorful dishes, inviting atmosphere, and friendly service makes it a standout choice for anyone looking to explore Middle Eastern flavors. Whether you’re a seasoned fan of Lebanese food or a curious newcomer, Comptoir Libanais offers a dining experience that is both satisfying...
Read moreAbsolutely disgusted about the policy of this establishment. I visited in January and unfortunately left a pair of designer glasses behind . I called and it was confirmed that my glasses were there and that Ruth needed to speak to The Manager to see what their process was . After chasing a response several times , each time informed the glasses were there. The Manager then advised they are were no longer there. They were by the desk but aren't now. No apology, no compassion just complete sarcasm. Such a disappointment especially In these times. So it would be appear someone has a new pair of glasses . What a lovely way to deal with your customers. Yes I was careless to leave them there but when you're informed they have them on several occasions and then to be told they're gone is absolutely disgraceful.
CUSTOMERS BE WARNED ... DONT LEAVE ANYTHING BEHIND AS YOURE NEVER GONNA ACTUALLY GET THEM BACK
UPDATE I received a call from The Manager to inform me the Glasses have now been found. He was far more friendlier than when I spoke with him on the previous call. If only he had shown more empathy on the previous call and showed a touch of compassion I may not have needed to write the review. Likewise if Ruth had not then suggested the glasses may not have been mine and claimed I had not been told they were always there, I may have again not placed a review.
Moral of the story. Treat customers with Respect. Speak to Customers with Respect. A little bit of Compassion and Empathy go a long way. My glasses have now been posted to...
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