Kokoro BATH — Restaurant in Bath

We got something we didn’t order. Me and my boyfriend ordered two pots of chicken with spring rolls. When our order came they also gave us a pot of pork? Which me and my boyfriend don’t like to eat and we would of never asked for, we were confused and offered to give it back she told us to keep it so we assumed we didn’t pay for it and she must of just misheard us. Later we were wondering where our spring rolls were and had to ask the lady which she gave to us after we had to ask. I tried to check my bank app to see if I was charged for the pork but it hadn’t processed yet so we assumed we weren’t because she didn’t offer us a refund. We ended up leaving it there and we didn’t touch it. The sweet chilli chicken was also extremely dry hard to swallow and rice was overcooked a bit. The next day was very disappointing when I saw I was charged £33.60. This is the second time we have been here and our order was wrong I think there needs to be more till training and unfortunately me and my boyfriend...

The sushi was nice but the staff were consistently unfriendly. The sushi on display but ran out in the fridge could be make from scratch, the label said. But when we asked the staff look annoyed and said it would take 10 minutes for one package and an extra 10 minutes for another, as if they wanted to send us away (we were going to dine in and it was probably near closing time). We stayed and it took less than 10 minutes for both in the end. Then we ordered one additional thing that was ready and on display and could be eaten quickly and the staff said we can only take it away. This made us feel unwelcome. The opening times were not even clearly marked. Very...

I got the udon and gyoza soup and it was very very bland. The ‘soup’ was just brown water, the gyozas were probably frozen ones that you defrost just before serving however the udon were cooked well. My partner got the Korean style chicken with rice and it had no taste at all. Also note that if you look at the menu online, not everything will be in store : the veggie spring rolls and onigiris were nowhere to be found. Finally, the tables in the window were smelling like sewage and most table were not clean. Very...