Peach Garden — Restaurant in Birmingham

I was really looking forward to trying this restaurant, especially since it's known for its roast meats. Unfortunately, our experience was quite disappointing. We ordered three roast meat, but they were served cold and had an excessive amount of bones, with barely any meat on the chicken. And the broth was just warm, salty water with a couple of pieces of lettuce thrown in, which gave it an odd taste.

Having tried numerous Chinese and Cantonese restaurants, particularly in the Chinese Quarter, we’ve experienced far better quality food at more competitive prices. Given the reputation of this place, we had much higher expectations.

However, what truly left a bad impression was the owner's response to negative feedbacks. Instead of handling criticism professionally, they were incredibly rude and dismissive, even going so far as to bad-mouth customers who left less-than-glowing reviews. Claiming that Cantonese food is traditionally served cold (which is simply not the case in our experience and internet) felt more like an excuse than an explanation. Additionally, making personal assumptions about customers—such as suggesting they only follow crowds during festivals—is completely unprofessional, aggressive and unnecessary.

A restaurant’s reputation isn’t just built on food quality but also on how it treats its customers. Unfortunately, the attitude here made it clear that genuine feedback isn’t welcome.

With so many amazing Chinese restaurants around, this is one we won’t...

After more than ten years of regularly lunching and dining at this restaurant — over at least 150 visits by my count — I am disheartened to say that tonight’s dinner was the worst experience I’ve ever had here.

I used to be a loyal and satisfied customer, with even my most recent visit last weekend being decent. But what I encountered today was simply unacceptable. The roasted pork was visibly burnt and had a harsh, bitter flavour that overpowered the dish. The stir-fried chives with egg barely contained any chives at all — what few there were had been overcooked beyond recognition, and onions were used as a poor substitute. The dish bore little resemblance to the appealing photo on the menu.

To make matters worse, the Chinese tea was stale and unpleasant, with a musty, almost spoiled flavour. The accompanying vegetables were fibrous, yellowed, and extremely difficult to chew or swallow. The only redeeming item was the fried rice, which was just passable.

I genuinely hope this was an isolated incident, but unless there is an honest explanation or some acknowledgment of what went wrong, I no longer feel inclined to return. The experience was not only disappointing — it was physically distressing. I had to leave the restaurant before finishing the meal due to an upset stomach, which is something I’ve never experienced here before.

For a place I once trusted and frequently recommended, this has been a very unfortunate and...

I sometimes come here to buy duck to take away, and sometimes we stay to eat at the restaurant because our child really loves the duck here, even though it takes me two hours by train to get here. In the past, the sauce was always served separately, but this time the duck was brought out on two plates with the sauce already poured on. Since our child cannot eat the sauce, I politely asked the man if he could change one plate for us without sauce (especially as they didn’t ask me beforehand about putting the sauce on). However, the man spoke in Vietnamese with unpleasant words and a rude attitude, making it seem as though it was my fault for not saying something earlier. I was only making a simple request, but his manner was very unfriendly. I also don’t know how he translated this to the younger man, but instead of having an enjoyable meal that our family had been looking forward to, we ended up feeling uncomfortable and unable to enjoy the food because of...