D'vine Restaurant & Social Bar — Restaurant in England

Very average overpriced food Below average service .The food lacks taste, presentation, it’s definitely not authentic Italian food. My friend ordered the steak and it came with chips. No sauces, no veg, , no garnish salad/dressing, no mushroom. Literally meat and chips.Iv never seen that at a restaurant unless it’s come form the kids menu. I ordered the arancini which tasted like they were from the frozen section of Iceland with tinned /jar tomato sauce. I got a pizza which had a bland tomato to base, no flavour and the tiniest amount of topping.I asked for garlic when ordering which they failed to do. The restaurant it’s self had a good atmosphere and decor . Which I think is what people go there for and must not be bothered about the food being good. The waitresses were not accommodating. Didn’t have much knowledge about the menu. Thought our dinner they did not ask us if our food was ok, if we needed anything, or any more drinks. Nothing.

Then at the end they added a service charge on the bill. Not sure why when they didn’t provide a service . Our table was split into two. The other table paid the charge . And my table didn’t.

On our way out the waitress said by to everyone on that table and no one from my table! petty and rude. Maybe if they did their jobs properly they would have got their self...

The vegan options were very poor, especially the starter. It was literally pieces of lettuce with mushrooms and onion thrown on top, not a seasoning in sight. How that can be served as a starter is beyond me.

It's misleading when they say they have a separate vegan menu, but then the only vegan main, apart from a salad, is a burger. They had no vegan cheese, vegan butter, or vegan milk. I had to have a black coffee. Having vegan dairy products is the bare minimum, they're so easily supplied these days.

What Italian restaurant offering vegan options doesn't offer egg free pasta, or vegan cheese? It was poor.

My parents who aren't vegan had pasta and risotto, which they said were nice, but then they had Irish coffees, which were cold. They were offered a replacement with separate cream that they could pour on themselves, but surely it's down to the staff to do this as we are paying for their services, not to do things ourselves?

The restaurant is gorgeous, great atmosphere, reasonably priced, food average, vegan food, very sub par.

I'd rather they not cater towards vegans at all, if they can't be bothered to put any effort in. Shoving a couple of thoughtless vegan dishes on the menu doesn't do the job I'm afraid.

Non vegans: it's fine, there's certainly nicer but it does the job

Vegans:...

I came here last night for a meal with my work team. There was around 13/14 of us in total, we had pre booked the table about 1-2 weeks in advance, but when we arrived the staff seemed a bit unsure of the booking. For a small restaurant this was a relatively large booking for midweek and so they should/could have been more prepared. The table we were sat at was set up with some tables attached to a booth, consequently there was not enough space for all of us to sit, which meant some of us were a little squashed. If the staff had thought about it logically, the tables should have been set out with the running across the middle of the restaurant with a space for each of us to sit individually. We had 2 drinks menus for the whole group but a large stack of food menus, although we had already arranged what we were eating. There was no table service for the drinks, we had to go up to the bar, which for those of us squashed into the booth (myself included) made getting out difficult and inconvenient. The pizza I had was good, but not great. Certainly not good enough for me to return, especially with the lack of service we received. The staff received a relatively large tip from the whole group which some of us feel a little annoyed by, given that some of us don't think the service recieved...