K Kitchen — Restaurant in England

Unbelievably poor experience. Never ever will I go back to this place

Placed our order at 8pm for BBQ mix Platter, Chicken BBQ platter, Rice, Lettuce, Kimmichi and various soft drinks. Drinks arrived 5 minutes later - thereafter it went all down hill

At 8.45PM , the waiter brings the Kimichi and two BBQ Mix platters to the table ( bear in mind the meat in uncooked) we questioned this and told the waiter we ordered one Mixed Platter and one chicken platter, she then advises this is what the chef/cook gave to issue. We then advised the waiter once again we ordered one Mixed Platter and one chicken platter , the waiter then advised they had run out of chicken and could not fulfil the order and should she take the Mix Platter back. We advised her they should have at least advised us that this was the case, rather then simply placing the items on the table - no reply or apology from the waiter. I them asked whether we would be charged for what we ordered or what they put on the table - no reply.

At this point we should have paid for the drinks and walked out, but we were hungry.

Watier returned and started the gas and turned on the burners to " grill " the meat.

We then had to ask the waiter for the tongue and scissors to start the cooking process.

My sons starts to grill some meat, and we were hoping they would at least bring plates and the remaining items to the table. But that was expecting too much ! We once again had to ask the waiter for plates and the remaining items we ordered - she then brought plates, lettuce and the rice and walked away. We were left puzzled and we were still missing the sauces to accompany the meat. At this point we recalled the waiter and asked for the sauces. Phew we had the full order, but 10 seconds later the gas ran out ont he grill. I couldnt make this up !!

Waiter was re called to re light the grill. At this point we simply wanted to eat and leave.

The whole experience was exhausting and frustrating. In the end, it's mindblowing to discover they had the audacity to put a 10% service charge on the bill and charge us for items we did not order - absoloutely disgusting

Dropped an email to the establishment - no reply !

Im truely lost for words and welcome the management/owners to contact me

A truley...

I just want to say — the new management is fantastic! I’ve never left a Google review before, but K Kitchen really impressed me and my family, and they absolutely deserve the praise.

We visited as a group of 4 and ordered Bibimbap, Katsu Curry, and a few other dishes — everything was packed with flavor, and the meat tasted so fresh and tender. You can really tell they care about quality and presentation. Even the side dishes were delicious and thoughtfully prepared.

Service was unbelievably quick — we didn’t wait more than 10 minutes, and our food came out hot and beautifully plated. The staff were incredibly welcoming, friendly, and attentive without being overbearing. You instantly feel at ease when you walk in.

The atmosphere is lovely too — clean, modern, and cozy, with a calm vibe that’s perfect for a relaxed meal out. Another huge plus is the accessibility: my sister has a disability, and we were so happy to see they have proper facilities in place. It’s not something every restaurant considers, but K Kitchen clearly does.

The prices are more than fair for the quality and portion sizes — great value all around. It’s so nice to find hidden gems like this in Windsor. There aren’t many places around that offer both amazing food and genuinely warm service, but K Kitchen is definitely one of them.

We’ll definitely be back again soon — and I’ll be recommending it to all my...

Decent service but the BBQ was not actually Korean

Service - The service was good and welcoming but this is NOT an authentic Korean BBQ restaurant.

No Alcohol and Pork - We were informed that the owner is Muslim and hence there is no alcohol and pork on the menu. Whilst this was a bit of a bummer, it wasn't a big issue as we were predominately there for Korean BBQ.

Food - We shared Japchae as a starter which was ok, but perhaps a bit too oily. The surprise came when the meat arrived, as both the beef and chicken came without any marinade whatsoever. Instead, it was purely seasoned with salt and pepper. Although the quality of the meat was decent, it defeats the point of going to a KBBQ restaurant if they are not prepared in a Korean way. The Kimchi was average but did not taste like it was freshly made. The Egg Fried Rice was also average, and basically tasted like what you would get from a standard Chinese takeaway. Both desserts were disappointing, with white bits in the Green Tea ice cream (not sure what they were, it looked like mould but cannot confirm), and the Tempura Ice Cream somehow tasted like it had not actually...