I have eaten at Loch & Quay a few times so feel I can write a review. From the time your greeted when walking into Loch & Quay nothing is too much trouble . The staff are always friendly and remember you . The owner who is normally there always takes the time to pop over say hello and find out how you are. When shown to your table which will be perfectly laid up its good to see that if table around you are not taken they are always ready to greet new guests too ( I can't stand tables that have just been left untidy after other customers have left) Drinks always arrive quickly with the current menu and your told in detail of the specials. Great range of food and having an open kitchen you can take a peek into and see the perfect hygiene standards is a tick in my book. On my last visit I had the tempura prawns which was cooked perfectly with a light beer batter. Fillet steak I decided on for main course and it was probably one of the best I have eaten , the Loch & Quay sauce is a real compliment to the steak. The staff are alway attentive but not over the top. Music started which was a guy singing cover songs and playing a guitar the atmosphere was great. Your never rushed to leave your table and we stayed all night and were made to feel welcome to do so. Oh blimey forgot about the dessert Chocolate Brownie with Pistachio crumbs and ice cream just perfect On paying the bill I could not fault one thing and the warm handshake and "hope to see you again soon" is a nice touch for a busy manager. I can definitely recommend Loch & Quay for a great night out with superb food and a happy fun atmosphere. Well done for giving Christchurch a great restaurant. 10 out of 10!