Soho — Restaurant in England

Sorry for long review, but this needs to be clearly highlighted the context of our issues we have come to find with Soho. TLDR; Rude, ageist and a bar that will prefer if you're of an older age - even if you just want to have a civilized couple of drinks with some friends. Highly don't recommend! We came and spent a lot of money the past couple of weeks in this establishment, found the staff to be very pleasant, food decent and service good.

However on Saturday night fell very very short. We came and brought friends visiting from ireland and spent £250+ on drinks, in similar smart casual street attire that we wore the past week (being aware that it is a dress code on Saturday).

We sat from 9 on a table a manager arranged for us despite them usually not booking on Saturday nights for sofas (having recognized us and our loyalty to the bar recently).

After a civilized few rounds of cocktails, the service had understandably moved to bar service. The 3 gents in our group go to the bar, and 2 bouncers call us out and mention no reason why we are being thrown out, we explain we have been in here sat casually having drinks - their door staff essentially in short said "how are you in here looking like that?" and we are like what? like what? They then address our age too, essentially saying we look like a group of young dossers.

Well we stood our ground and said we have seen others in there wearing same shoes etc. and we were told we could come back in.

Without the ability to find any member of staff to complain, we left and were apologized to by the bouncers for the way they spoke to us as we were leaving - but the laughable excuse of "we only started our shift recently" was used - speak to your staff and ask if you are going to be okay to chuck people out PURELY just due to age!

I will mourn this place as we loved visiting it - but after privately trying to message and understand why the door staff were so randomly rude to us - no response has lead us to leave these reviews.

Door staff on Tripp recognized the lady we had complained about her comments and told us "you just come to expect that from her" well I'm sorry I don't think that's fair after spending almost shy of £600 in there in 10 days. Shame on you Soho for not wanting to get back to us to understand the situation, despite admittance the door staff were...

"A Terrible Experience at Soho Bar: Pure Ageism and Disrespect"

I recently visited Soho bar with four friends for a night out and was extremely disappointed with the way we were treated. We had a table booked for 9 PM on a Saturday night and arrived at the bar before the security personnel were guarding the entrance. Despite our group's maturity and intention to cause no harm or disruption, midway through the night myself and two other men in my group were dragged out of the establishment, we were initially confused as to why this was the case and wondered if we had been mistaken for someone else but the bouncers made it clear that we were who they were looking for, we were immediately discriminated against for the clothing we wore even though what we wearing was high-end clothing. Our other two friends, who were women, were sitting at the table and were addressed as "excuse me girls" by the bouncers as they walked by them before they approached the other members of our group to remove us, without realizing they were part of our group.

We re-entered the bar after this incident to find the manager and clear the confusion, but he was nowhere to be found. We once again exited the premises of the bar and on our departure, we were stopped once again by the bouncer who asked if we had been kicked out yet. When we responded that we left on our own accord, the bouncer made a comment about our ages and stated that it was one of the reasons for our removal from the bar. This felt like pure ageism, and I was extremely disappointed with how the situation was handled.

Although the bar staff and other guests were lovely, the treatment from the bouncers ruined our night. I would not recommend Soho bar, and firmly believe that everyone regardless of age should be treated with the utmost of respect. Our group spent over £250 at the bar that night and 2 of the members in our group had only just arrived from Ireland, but this terrible experience left us all feeling extremely...

Attended Soho for breakfast with my partner. No staff were to be seen so we stood like lemons at the "wait here to be seated" sign. Two members of staff eventually appeared but were too busy to deal with customers apparently and called to a girl who was hidden behind the bar cleaning glasses and apparently completely unaware of us. We were seated and ordered our coffees and then eventually our breakfasts; the time between these orders was far too long but the server was nowhere to be seen. We order before the table next to us. We wait an age, over 35 minutes without any sight of food. The table next to us are served the full works, all we ordered was pancakes... I look over at the two servers polishing teapots and ignoring us, and joke with my partner that i bet the server forgot to put our order through. Lo and behold she checks her ipad, and then legs it to the kitchen. When she returns i can sense shes flustered and know i'm right. I go up to the bar, as yet again no one has come to us to inform us of anything, and ask where our food is. She says she didnt put it through but she's done it now so i just need to wait. No apology, no nothing. I said no, i'm not waiting, i'd like to leave. And she then says I need to pay for my coffee. I'm now livid and say that i shouldnt have to pay for the coffee considering we've been in the establishment for nearly an hour and still havent eaten breakfast! She said "Ok fine, but these things happen sometimes!" What are you training your staff! I have over a decade in customer service including hospitality, and never would i have an attitude, especially if i'm the one in the wrong! "The customer is always right!" is customer service 101! No apology for us but free luke warm coffees. Ended up going to greggs. Will not be...