NUSARA | Thai — Restaurant in England

This was booked under a recommendation from a friend. Never eaten at this restaurant before and was looking forward to it. It was my birthday. Myself and my partner were seated quickly. No cuterly on our table but the table was clean. We waited 15 minutes before the waitress came over and took our drinks order. There was not many tables in use at this point in the evening, as it was early evening.. The waitress bought over a bottle of water, the bottle was dirty and it had warm tap water in it from the tap.. The glasses had no long just come out of the glass washer and ice was put straight in. The ice had nearly melted by the time the glasses got to put table. Anyway! The evening getting worse we ordered our meal, still expecting a nice flavour full meal. My partner ordered a noodle dish and I orded a curry. Our meals come quickly My meal was average. My partner meal was cold and greasy and not enjoyable. My cocktail was not every nice. So did not drink it . Just had a few sips.

We felt disappointed and the service was not good. Over the time we were there. It felt rushed to eat and get out. The weekend in question was air show weekend. you need more staff on. I appreciate the team you had working on Friday evening were earning their wages and running around.

My partner paid and paid the service charge the waitress kept going on about it. So we paid and left. We will not be...

After a pub failing to tell us they were shut when we had booked for that date, we searched desperately to find somewhere last minute on a Sunday for somewhere to go for my partners birthday lunch. We came across NUSARA and my oh my what a delightful place!!! The lady serving us was accomodating and friendly, the food was superb!! As a party of 4 and a half (4 adults 1 baby), we were all delighted with the quality and quantity of food that was provided. The duck leg penang is beautiful, super yummy, that now all i fancy is this curry. The Pad Kra Pao (think thats how its spelt) that two members of the party had had 10 star reviews from them. The bowl of prawn crackers was thoroughly enjoyed by all, and especially by our teething baby who has started eating solids, he thoroughly enjoyed munching on these. Overall NUSARA is a brilliant addition to Christchurch, and we look forward to dining with you on 14th April.

CAN I ADD THAT THE FOOD IS SUPER...

The restaurant was busy and had a nice ambiance when we arrived. The manager was very welcoming and gave us a window table because I was on crutches. We ordered prawn crackers twice but never got them. When the starters arrived, they weren’t what we ordered. We weren’t in a rush so this wasn’t a big problem and was rectified. When the food arrived, it was excellent and probably one of the best Thai food we’ve had for a while but the pad Thai was a bit too sweet for our liking. We cannot fault the food, it was gorgeous but the service was patchy and not in line with the food quality. We gave constructive feedback to the manager who apologised and offered a gesture of goodwill. Overall it was quite a nice experience. We hope they polish the service as it will make it perfect. We were in Christchurch only for the weekend and won’t hesitate to eat at Nusara again if we...