Utterly gobsmacked at our experience today. We are not regulars as such but we go in at least once a month and have done since we moved here 6 years ago. Today we thought we would introduce our friends visiting to the place because it is usually so friendly but today was shocking. I'll start off by saying, I am a snowflake and I am not one of those nieve parents who thinks their child can do no wrong but in general, our child is well behaved. Four yes FOUR times the bar staff thought it was appropriate to snap on our child and for pathetic reasons. The first time, the "chef" told our child she was 2 floors up and could hear her shouting which was laughable because my child was actually sat quiet on her tablet and it was another child (who wasn't even that bad) who was excitable and shouting. Another time was when we was coming back from the toilet, I told my child to go to her dad at which she ran straight to him which was less than 1ft and a staff member shouted "oi, stop running" and there was two other occasions were the staff was extremely rude. Like I said, my child is not perfect but there was no justified reason for them to snap on her. If she was being a little sod then surely you would approach the parents and either ask them to rein the child in or ask them to leave, not snap on a child for crying out loud. My partner works in a bar which allows children and of the kids are being sods, he always speaks to the parents, not the children. I do agree that pubs are for adults BUT why allow kids in when you clearly...
Read moreRecently visited during a union conference and can I say the Landlady/manageress should definitely NOT!!! Be in the hospitality business. This Pub has been a massive part of our conference for decades and was a meeting place, a happy place, for us to meet members of our union family. We spend an absolute fortune up here, so this woman definitely cut her nose off to spite her face. We were selling tickets for union charity events to raise money. This would have absolutely zero impact on there business but no asked not to do this. Which we did.
Over 3000 delegates and visitors here at the time. We were standing outside on the pavement near the seats (there was about 20 or so there ) when she came and shouted at us to sit or get off the pavement. Yes shouted in a very aggressive way. I don't think this was necessary. No clue how to conduct herself and run a licenced establishment. I'm an ex-landlady myself.
We then boycotted the pub for the remainder of the conference. Her loss not ours. Obviously she didn't want the extra 3000 plus...
Read moreWent into bar as the cook was putting out the menus, someone next to us asked if there was a vegan dish! The old lady cook replied "I have such a very big menu and I don't want the quality of that to drop by making dishes that I'm not qualified to make" at this point we ordered a bowl of chunky chips and a toasted sandwich! Well quality!!! Not!!! The chips were clearly cooked in old oil due to there texture! The bread on the toasted sandwich was so thin and cheap it looked like someone had sat on it! Poor quality and very disappointing! avoid this bar if you want a good meal... Beer was...
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