Strawberry Tree — Restaurant in England

Nice food...pinxtos evening. I booked for 25th Aug on 27th July...one day before the last avent. It's a nice place, but booking so far ahead, we should have a table, right? Nope. Shown to a sliver of wood with 3 stools..if I say you couldn't fit the pinxtos plate on it without it overhanging I think you get the picture. I don't write reviews unless somewhere is great. This was disappointing in terms of customer service. My partner politely went to ask if there was not another table and told No. They had our booking. We don't like to argue, but we booked really early! In terms of timings for the day but when I made the reservation. A month in advance. It wasn't even full..I'd get it if the place we had was walk ins, but a reservation? I like tapas bars and sitting at a bar, but it wasn't even that. To add insult to injury, when we went to order our dishes, the chicken was down to 1. My son had that and my partner wanted one too and was told "that's fine, we had more coming". After 15 mins, when more on the counter, he went to check, as they said they'd bring it over and all but called him a liar. No, we.hadnt ordered. They finally realised the mistake, but it was just a sorry. I've wanted to visit it before, so this looked a nice night. Nice food, rubbish service. And seriously, you might want to maximise covers. But an empty 2 table with a third chair would have been fine. And there were several available. Really poor, but most of all,.rubbish service and frankly,...

So sad, book a table for three over a month ago, had a beer outside at a local brewery before where signed stated to drop in at 6 or call for a table, our booking was booked for 6.30pm- we arrived at 6.30 to be seated on a breakfast style table (all three in a row, hardly wide enough to fit a plate on each) even though there were double tables free, so all three bunched up on a tiny breakfast table right outside the kitchen door so staff had to squeeze by, I asked for a biggie table as there were double tables free but they said they were booked even though we booked a month before , so things were not great from the start, second they got my order wrong, when I questioned it the waitress behind the counter voiced to her colleague I was wrong and they had brought my meal, I had to protest again when she then checked with my server and realised she was wrong, she apologised and said she made a mistake but didn’t really say sorry and seemed more annoyed that she was wrong than making us feel better, I’ve worked in hospitality, I understand it’s a bank holiday and they have probably been busy, but the service was very poor which is such a shame as we had so much hope and excitement, the food we had edad great, but let down by service which is a massive part of eating out,...

Lovely restaurant, lovely setting, feels like you're in Spain.

We had an issue with our booking. Called up and left VM to book. We then got a text back saying there was space at 715. We replied yes please. Arrived at restaurant and was told no booking. Showed them text and they said we should have called and not replied to their text message. How odd.

They seated us, not at a table, but at the bar, facing a wall, wasn't what we had in mind and was disappointed, anyways they said sorry and took our order and offered us some olives which we accepted.

We did ask to sit outside but apparently no mains out side, only drinks and bar snacks... Again, not sure why and just seems so backwards.

Food was nice. Expensive dishes. The chicken dish was £12 and it wasn't even a full breast of chicken. And the fish was £9 and was really small. Portion sizes need looking at Vs price. And the olives I mentioned earlier were added to the bill without telling us! £4!! Really naughty!!

Anyways we paid and left, we won't be going back. Whole experience left a sour taste in our mouth and disappointed with their reactions about the booking and how we should have replied via phone call to their text message. Not on!

Loads of places to eat around there, do your...