I couldn’t emphasises the fact that one star isn’t low enough. After attending a lovely day out in Chester with my organisation we decided to come to red door before heading out. The bouncers are narcissistic bully’s looking for any girl with a pulse. One of our staff members who is a young male was bullied out of the toilets after blowing his nose (due to a long winter cold) we are a Christian organisation and didn’t approve of the treatment declaring he was taking illegal substances. We asked for proof and aggression was the answer. The standard of customer service is poor and the bar/security staff are a bunch of hooligans. There was one particular steward/security with a mullet asking individuals for fights. Some dignity and passion wouldn’t go a miss with the staff. If you are looking for a higher class well organised night red door Is the bottom of your list. This is by far the worst experience i have ever received and further action...
Read moreSomeone else vomited and I helped, that was enough for me to get kicked out. I was ready to leave peacefully, just wanted to take my purse and go. But they wouldn't let me and I was violently dragged out even though everyone knew I was sober! Manager and bouncer were very rude. Had to wait outside without my money and jacket for no reason. In front of the door someone attacked me and my (female) friends and tried to beat us up. I get the bouncer didn't help because it was outside but there was no need to make fun of me for trying not to get beaten up by some drunk stranger. We politely asked if they could help the drunk guy find home because he could barely stand and the bouncer just made even more fun of me, literally hate this guy....
Read moreGot a table which was sticky and dirty, had it wiped but still not much better. Returned later as was next to our hotel and sat in one of 3 empty tables. After half an hour some girl with no personality came over and told us we needed to leave the table as ‘she had a group waiting to sit there’ ! No reserved signs or indication that anyone was going to sit there! We asked her where were the signs and she ran off to her manager who then came over. What a sham, hardly anyone in and yet moving people off tables as they were “reserved” I’m still wondering why you would reserve a table here anyway, what a joke! Great way to treat your clientele!...
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