Redroaster at Brighton Dome — Restaurant in Great Britain

The experience from start to finish was akin to kicking the business end of a nail with your barefoot.

We arrived 10 minutes early, happy to wait but were told that the previous party hadn't finished yet and they had run over which we accepted and sat outside waiting for them to finish and leave.

About 30 minutes later we were finally told that they had a table, not the same table that had been booked previously, but we had a table nonetheless. The staff then had to grab an extra table, as they had miscounted how many people were in our party, not a worry - we sat down for our bottomless brunch half an hour late, only an hour left of our time.

Food and drinks were ordered and came in decent time, the food was decent overall however my chicken was still pink in places.

Just after finishing our food we were told that they had another birthday party coming in at 16:30 so we would need to leave by then. Which is strange because they made us wait because the previous party had run over, but for us it was not acceptable.

Even stranger is that this news was delivered to us by one of the waiters, not the manager - which you would expect considering how badly the experience had been up until this point.

So where was the manager? We asked. "Oh he's afraid of confrontation" the waiter replied "so he sent me".

The general manager of this restaurant should be absolutely ashamed of himself, pass his title onto the waiter who had the guts to actually speak to us.

Evolution went too far with this general manager, it took his tail and carried on - leaving nothing of his backbone or spine. Leaving only the remains of his cowardly, sheepish ribcage.

We were offered 50% of our tab, a few more drinks as compensation and told to leave by 16:30.

At the time we stood up to leave, the place was still dead and the next party hadn't even arrived.

Call the general manager nothing but consistent, he kept his distance until we had left and hid behind the general staff (the only redeeming quality of this restaurant) to say goodbye and apologise for what was the worst restaurant experience we have ever had.

There's so much choice in Brighton, choose anything but this restaurant and you'll have had a better...

Exquisite Dining Delights Unveiled!!

Embarking upon an impromptu sojourn into gastronomic splendour, my esteemed comrade and I discovered a haven of unrivalled magnificence last weekend - an experience that shall reverberate within our palates for eons to come.

Every facet of this establishment emanated an ineffable brilliance. Our enchantment commenced with the ethereal presence of Bella, a paragon of elegance and professionalism, who masterfully orchestrated our dining reverie. With an innate finesse, she bestowed upon us a genuine sense of belonging, assuaging our souls with her hospitable charm. As one who has spent two decades immersed in the tapestry of service, I discerned in Bella an exceptional luminary, a veritable celestial being in the realm of hospitality. I declared, unabashedly, that if I were to seek out personnel of utmost caliber, my pursuit would undoubtedly gravitate towards this prodigious muse.

Now, onto the pièce de résistance - the epicurean treasures that graced our discerning palates. We both surrendered to the siren call of the crab linguine, a symphony of flavours that transported us to the very zenith of culinary euphoria. Each succulent morsel, intricately interwoven with an ambrosial dance of crab and linguine, stood as a testament to the profound artistry that thrived within the kitchen's hallowed confines. Dare I proclaim, it secured a lofty second position on the illustrious pedestal of my pasta escapades, an accolade previously reserved solely for an establishment nestled upon the picturesque shores of Lake Iseo in Italy.

As destiny would have it, my inclination to forgo the final course was met with persuasion from my dear friend Dale, and thus, we embarked upon a revelation. The heavenly creation known as "cheesecake" graced our table, an embodiment of pure indulgence that materialised before us. Each velvety bite unravelled a tapestry of flavours, harmoniously melding creaminess and decadence in an ethereal marriage of ingredients.

In the annals of my culinary odyssey, I bestow upon this establishment a rare and illustrious honour - a perfect ten out of ten. I...

Attended here today for a brunch for my friends 30th birthday and also for her husband's birthday. The whole experience was an absolute disaster and caused a very rubbish start to birthday celebrations.

We turned up 10 minutes early and were more than happy to wait for our table to be ready but then by the time our brunch was ready to start our table still wasn't ready. This was simple because the other party on our table had overrun so therefore we had to sit outside a bit longer and lose out on our brunch start time. After waiting half an hour our table was finally ready but wasn't the table we were supposed to have and was too small so another table had to be added for our party to fit on.

We started our brunch and things were going absolutely fine, the food arrived which was lovely although the chicken was fairly pink in a few places which put a few of us off eating it. We had another half hour or so left off our brunch time but we were approached by a waiter to inform us that due to a party hiring out the venue that we had to leave our table half an hour early, not just our table actually the whole venue. We weren't made aware that the manager double booked before we arrived, neither were we told when we sat down to start our brunch.

What baffled me is how the manager of the venue didn't even approach us to tell us this bad news, he got the waiter to do it. This was because the manager doesn't like confrontation, I'm sorry but if you're a manager of a customer facing business then you should be able to take confrontation especially when you have messed up this badly. We got 50% off our bill as the manager thought this would be a good way to solve this whole mess up but it really isn't acceptable for the amount of stress the whole party got put through. Not once did the manager of the venue come and speak to our table, not once did he come and explain anything and not once did we get one single apology out of this which I think is absolutely disgusting for someone who is supposed to be a manager and...