Pinocchio — Restaurant in England

Very disappointed. We had a booking for 45 people (for a Christmas party) at 19:30 on a Friday evening, which was booked with the restraunt around 6 months in advance, and deposits given. When we arrived they seated all of the party except for about 6 of us. They said the extra table wasn't ready but would be soon. There was already a party of 40 there that were halfway through their meal. Mostly children, with a few adults on their seperate table drinking alcohol and paying the 35 children no attention. We waited 45 minutes seperate from the rest of our group, with no staff asking if we'd like to order a drink. In the end after seeing the rest of our party had gotten the drinks they'd ordered, and were waiting for the mains to arrive we gave up and left. It did not help that children from the other group thought it was hilarious to attempt to break down the toilet door of one of our friends waiting with us, which greatly upset her. Even after seeing this the staff did not check we were okay, what had happened or step in at all to help. We were greatly disappointed, and felt very disrespected by the staff's attitude towards us the whole time we were waiting. It felt as if they thought they'd got the majority of the party seated, and they'd be spending money so it didn't matter about the remaining 6 of us.

I would not recommend coming here in large groups, they seem to take on more than they can handle which seems they care more about getting money than providing a nice restruant experience/food/drink. Would also not recommend if you want a friendly, calm atmosphere or to be paid any timely attention by...

As bad as you can get! ( ͡° ʖ̯ ͡°)

The staff looked unfriendly and dead inside but I can now understand why. They were suffocating in those oversized McDonald's t-shirts for uniforms. They approached us as soon as we sat down to take our drinks order and when we asked for 5 minutes to decide they gave us a bombastic side eye. ( ͠° ͟ ͜ʖ ͡ ͠°)

The food was really bad. It went from plain to an aggressive mix of everything they had in front of them in the kitchen, chef rly said "take that" and gave it away. My partner's pizza was missing a huge part of two slices and was concealed in cheese and disgusting uncooked zucchinis. After we sent it back he ordered some vegan risotto with mushrooms (I gave him a look of uncertainty

This place presents itself as a fantastic idea. However, it slowly but surely fills you with much disappointment and woe.

It is very cheap. And its set meal prices are a great idea. All appears well until you clasp your gnashers into that first bite. Oh, woe, oh no. Oh, that first bite… the Italians would be mortified.

With each mouthful of squishie overcooked bland spaghetti, it’s like a slipperly slope, skidding towards the grave. ive had better spaghetti out a tin. Geppetto would execrate and crawl back into the belly of Monstro. So bad Pinocchio would turn back into a puppet.

My partner has been producing the most vile and filthy gaseous products known to brightonkind since we exited the venue. I myself, although able to contain my insides for the first time being, know there is a great fury about to be unleashed upon the toilet seat very soon.

conversely, the display pasta wheel was great. it provided wonderful entertainment and is a masterful piece of art.

the atmosphere was also nice, the toilets however, showcased the impact of the restaurant’s food upon the human digestive system. not pleasant.

the service was unique. only 5 mussels were provided with my seafood pasta, not enough for the gain$.

overall its good value for money, except its not value at all so spend ur money on value elsewhere.

ambience: 8/10

food: 4/10

toilet facilities: 3/10

service: 3/10

pasta wheel: 11/10

window seat: 42/10

thank you very much for the window seat, we will not...