92 Degrees Coffee — Restaurant in Liverpool

I would love to give a good review to this place but I just can't. Especially this location in Baltic, it is the worst in Liverpool! We went 3 or 4 times with my friend and it was never a good moment. The staff never wants to work, they do not look at you in the eyes, even try to avoid you if possible. You know you are bothering them as they just want to have a moment to chill among themselves, have a laugh between colleagues, take a very long time to finish their private conversations and if possible, not work at all (it is a very strange attitude, and really childish to be honest). This happened the 3/4 times we went there. No one is especially polite or helpful, the place is never cleaned, or barely, and worst of all, the coffee has a very strange smell, maybe because of the picnic cups they use, which screams that they do not respect coffee. You should never propose coffee in these kind of plastic cups, and no, I do not want to have a take away cup while I'm trying to have a relaxing moment. We are coffee lovers and coffee is all about the experience, it should be served in real cups, should be stronger that this weird juice, and served with a real sense of service. But obviously, the staff would rather be anywhere else anyway. We try to avoid the place at...

VERY DISAPPOINTED. The coffee was fine. but the sandwiches? ufff liars.... We ordered 2 on a Sunday morning, one with pickle and cheddar and another vegan with tomato and a few other things...

The cheddar one had 1 single slice of cheese and it had Caramelised Onion Chutney NOTHING ELSE! no pickles!! and the other had 1 small slice of tomato! 1 single in the entire sandwich.

All good if you want to put only a few things and charge us for it very expensive (but give us the option to think if we will pay it or not) and clarify better if you change the ingredients!!!!

Another thing that was very discourteous, with little sense to understand how a place is served is that a second employee started her shift and (it was a cool Sunday between 9 and 10 am) the place is a huge shed, it was not hot and she opened the door that was attached to us and of course, all the cold from the street went through there making us have an ugly moment.

We went because it has a good rating but I realized that the rating is for the coffee and the place, which is a nice place. but I will NEVER...

Although I like the place, coffee and the staff what let’s it down and has impacted my rating is the fact that you don’t give out paper receipts, not taking cash is one thing but as a support worker who brings a local disabled man here because he likes to sit out the front this has become an issue for us. It may seem insignificant to most people but to be an inclusive business you need to accommodate for everyone, every penny that is spent when I’m supporting needs to be accounted for an go through the books so not having a paper copy of a receipt is a problem. The man I support doesn’t have a printed at home an I know this is the same for the majority of the people within the company/support work industry, please take this into count as we will have to stop coming here now.

Even being able to offer hand written receipt with your brand stamp on for people who need them would be great, you have disability accessible toilets so your other system should be too. Hope this feedback is taken on...