Fogo Brazil — Restaurant in Liverpool

One the best meal of my whole life. Today I went with my girlfriend, she is Brazilian so she knows what Brazilian food is supposed to look, I'm Italian so I don't get impressed easily with food. I knew Brazilian rodizio was a great experience but I didn't expect such a quality, I found interesting little touch of middle est influence with the houmus and mint seasoning on the lamb but still everything was proper Brazilian food. The meat was absolutely fantastic, juicy, soft like butter, the startes were good but I didn't get into the buffet too much cause I wanted to eat more meat as possible, the lamb was super soft and tasty, the piccanha and the ribs super cruncy and juicy, the sausage was particular cause the taste was caramelized and we loved it... honestly meat like this is rare in every rodizio, the number one anyways was the roasted pineapple with cinnamon, for the first in my life I had tears on my eyes for how good was it, a real orgasm in your mouth, it might sound weird but it just how it feels I don't know how to describe with better world that pineapple, I asked the chef to take the pineapple for 3 times!! The parmesan pork? Absolutely fantastic. Drink: I took a wine of the cheapest option, if I'm not wrong should be the "takena" or something like that, guys unbelievable I wouldn't expect a wine so delicate, not too acid, not too strong, but so full of flavour, perfect for the read meat with a great presence in your mouth. Dessert: well I could be please just with the pineapple, we took a cheesecake and a mousse anyways to don't have any regret, and of course we got surprised, the presentations and the taste simply perfect. We took a coffe after, guys a great presentation for just an espresso, I can't be more satisfied as a customer. The venue: Decoration so cool, very elegant, even the bathroom are so nice, they really take care about everything there, they don't mess around you can say. The staff: We have been served by two waitresses, very very polite and nice, lovely people. We appreciated even the manager the went to us for a quick chat and ask us which desserts we wanted, an Iranian guy I guess was the manager or the owner. The bill: We spent only around 56£ for two lunch, one glass of wine, one guarana drink, two dessert and a coffe. I can't believe we only spent this for such high quality food and service. Everything was absolutely perfect. I'm only sorry that I couldn't give more tips to the staff cause I didn't have cash with me, they really deserve for the quality they provide. See you soon Liverpool, see you soon...

Given one star because I can’t give none. That’s definitely is not a Brazilian Restaurant. The customer service was terrible and rude from the beginning until the end! Some of the food you can say is similar to Brazilian food. Feijoada with curry? Never ever see that. The guys running the meat didn’t even have the sense and patience to ask and wait for us to decide if we wanted it!! Everyone looked like they wanted us to eat quick and go home!! We didn’t even finish eating properly and they start collect the plates without even ask if we finished! Which kind of customer service is this? We are paying for bad service and bad food? We went down from Manchester to try this restaurant but definitely I will share my experience with all the people I know so they don’t waste their time going there. I think before you use a Brazilian name in a restaurant you need learn a little bit more about the food and people! It’s ridiculous for you to leave your house thinking you will be in a place to remember your country and get yourself in a place where no one speak your language, the food and meat is completely opposite and the customer service offered from all staffs included the manager is terrible! At the end we ask for the bill and the guy come throw it on the table and keep walking behind us with the card machine on his hand! Come on! We need check the bill right ? He then took the bill with him and Then when he returned to the table and we requested the receipt he was on the phone and giving us dirty look and just threw the paper on the table! Very unprofessional and disgusting behaviour !

Anyways! If you are looking to go in a real Brazilian Restaurant run away from...

Informed the restaurant that 1 of our party of 4 had a garlic intolerance within the notes of the booking and if a problem to let us know. This then created a battle on arrival for this person who was made to feel unwelcome with the Restaurant Manager. He appeared more concerned about £££ than actually keeping the guest safe. He even got a salad product incorrect stating no garlic in a hummus product, the party member insisted he checked the ingredients again, he came back to say contained garlic powder. Guest told him she has lost trust in his knowledge and how poor his customer service is for not replying to or to acknowledge the information about the garlic intolerance. Overall after a considerable amount of time and him explaining in a poor and disrespectful manner and organising a large presetable salad platter and organising meat products without garlic marinade instead of showing this customer service from the start of our dining experience. He did appear to get his act together once I advised him the party of 4 all work in hospitality. When he brought the bill he did reduce the bill by £10 as promised but then decided to tell us he did not read the notes on the booking that had been on their system at least 48 hours earlier due to his Wife being in hospital. Whilst everyone has personal life challenges we are concerned with our Hospitality experience that no other experienced staff can deputise for these food intolerance and allergy responsibilities. Huge gulf in customer service to our previous evening restaurant visit all over the issue the minute we walked through the door by the restaurant manager in supportive and...