Lovelocks Coffee Shop — Restaurant in Liverpool

Lovelocks is one of the best cafes in Liverpool. Not only is the food and drinks super tasty - and very reasonably priced - it's also one of the friendliest cafes in Liverpool. Kinda like the "Cheers" of Liverpool where everybody knows your name as theres so many regulars! It's also openly LGBTQ friendly. Its run by roller derby queen Sarah who is one of the bubbliest, friendliest people you will meet and will make you feel so welcome :)

Food wise some of the highlights are the baked eggs on toast with all the extras like smashed avocado, mushrooms, halloumi, spinach etc, the halloumi, avocado and salsa bagel and the specials are usually some form of curry or sauce based delicious meal. There are veggie and vegan meal options. The bread is baked fresh by a local baker.

The cakes are worth a mention - all baked by members of Sarah's family - they are absolutely delicious and have plenty of options for people who are vegan or gluten free. Some of the best cakes are the carrot cake, the chocolate brownies, and the banana and orange cake. As a cake lover I'd recommend if you're not gluten free dont get the gluten free cakes as they are inherently more dry (with the exception of the carrot cake) and if you're not vegan you may prefer the non-vegan cakes as they have all that buttery yumminess in the cake and icing.

Drinks wise, the coffee is top notch, theres a massive range of loose leaf teas and hot drinks for those with a sweet tooth such as the awesomely chocolatey hot chocolate (with a wide range of syrups available), chai latte and hive latte. The rose hot chocolate is a particular highlight.

The venue itself is super cosy boho friendly indie cafe vibes and there's plenty of outdoor seating in a lovely location by a row of trees. Feels kinda like being abroad when the suns out :)

Lastly theres a bunch of board games if you want some extra entertainment and a piano for anyone who fancies a tinkle (some of the regulars grace everyone with a few tunes!)

Would highly...

To those considering visiting Lovelocks, keep an eye on your watch because if you don't order something frequently, some of the rude staff will spoil your day with their unsatisfied faces and constant reminders that "business is business" without any prior warning about the café's policies, eventually asking you to leave.

I used to like Lovelocks Coffee Shop, but my recent experience was quite disappointing due to the rude and unsympathetic staff. I ordered a coffee and stayed for about two hours. There was no information or policy indicating that you have to order every hour or two to remain inside.

A waiter with a face tattoo approached me and asked if I wanted to order anything. I mentioned I had already ordered, and she curtly replied that it was two hours ago and they needed the table back. There was no explanation or politeness in her tone. When I spoke with the manager, she bluntly said, "Business is business; everything costs money."

I support the idea of ordering something regularly, but it shouldn't be handled this way. You should clearly state your policies and treat customers with politeness and empathy. For example, the staff could politely say, "Due to our policy, we unfortunately need you to order at least a drink or some food to continue staying here. Here are some options for you," instead of, "You ordered a coffee a few hours ago, we need the table back." (So nice hospitality.) If someone orders a coffee and is seen with a laptop, inform them about the policy from the beginning.

We are not investors in your coffee shop; we are people who want to enjoy our time at your establishment without a...

They deleted my girlfriends review on Google which is very telling

My disabled and ill girlfriend met up with some friends here and the staff demanded she buy something or leave. They were preparing for an important presentation they had an hour later.

She has horrible medical issues dictating what and when she can eat or drink. She also was very anxious for this presentation and just wanted to feel as calm as she could before presenting.

Everyone else had bought something so it wasn’t like they were all hanging out without buying anything at all.

The incredibly rude waitress (face tattoos, piercings and black hair for a description) looked my girlfriend up and down with disgust and bullied her into making a purchase shouting that “this is a business not a library”.

Everyone else had bought something…

To humiliate my girlfriend by shouting so loud at her and making her feel so bad in front of so many other customers is shocking behaviour.

Your customer service is clearly lacking and if that’s how you expect to develop a strong customer base, you need to go back to school and learn some basic customer service tips.

This was her first and last time there.

I’d avoid this place as I’ve read that it’s commonplace for the staff to treat customers like dirt.

This is a No go zone for...