We visited here yesterday, from Manchester before watching Beauty and the Beast. We have never come across such rude, horrible staff. First we were asked why we couldn't all order our drinks together ( why would we, we don't go in rounds) the barmaid pulled her face then told the other barmaid who did the same. Next we were told the card machine had gone down (it was working Immediately before our order and after) . We said we had no cash and was told we either pay or our drinks would be taken away. Not sure whether it was because we wasn't locals and regulars. I would avoid this place. The staff need training in customer service, and service with a smile! Definitely in the wrong job
Hi Alison
I have seen your reply but I am unable reply direct so I will edit my review. I can assure you they did speak to us like I said, there were 8 of us who all witnessed it. If I'm honest it really wasn't a great start to our night and day in Liverpool. it was an older lady with shoulder length brown hair and it was around 1pm we went in. I understand that WiFi can be temperamental, but considering the way we were treated prior to the card machine not working, I am unsure as to whether this was true. Moreso seeing as it worked immediately before, and immediately after. Maybe the bar maid was...
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