Bagel Master — Restaurant in London

I’ve been a loyal customer of Bagel Master for about two years. However, I feel the need to formally complain about a new staff member who recently started working there.

Their service is consistently slow and careless. I ordered a coffee 10 minutes before my shift, but it took 15 minutes to be prepared—even though I was the only customer in the shop. This caused me to be late for work.

What’s more concerning is the hygiene. The coffee was prepared with the wrong milk, and the staff member used several containers, all of which were visibly dirty and only wiped superficially. This is unacceptable from a hygiene standpoint.

Additionally, this staff member keeps asking whether I want sugar in my latte every single time, which shows a lack of attention to basic service details.

Their slow and unhygienic approach is seriously affecting the quality of...

I’m loving the food here. The complete English breakfast there is amazing, they are also the master of Bagel, I tried the chicken one, it was so succulent and tender… thanks to Mr. Rahman who has been serving me everyday with huge hospitality. Good place to grab your bagels and start the day 😊 About breakfast, it’s awesome as well, whoever is coming out of Hoxton Station may just turn right and walk 30 steps, you are here to have a peaceful breakfast. I am so amazed already with the food … and they...

My favourite place to get bagels.

Their salt beef bagels are always super hot, super juicy and absolutely filled with thick pieces of salt beef and gherkins. Their seasoned chips are always lovely too. (Not sure what they're seasoned with) I stumbled upon this place by accident about 2 months ago and order from here once a week. Great value for money too. Definitely worth every penny.

If you're looking for a place to get your bagels, I would definitely recommend...