Balance — Restaurant in London

This is just a lovely café. You can tell it opened not long ago, it’s absolutely spotless! It is quite modern inside and the atmosphere is nice. We sat in the space at the back and it was perfect after a stressful busy morning visiting the London aquarium ( half term holiday!!). We found this café by chance and it just inspired me straight away as we were walking past it. It was inviting and the staff are nice, smiling and relaxed. A lady who I believe is the owner or manager seemed very attentive to detail and explained to me what was on the menu in a super nice and friendly manner. We had some soup with my mum who was visiting from France. Absolutely delicious and so comforting as it was such bad weather outside. I know you can make up your own salad but we didn’t have it. We had coffee. My mum who is a connoisseur said the expresso was exquisite and the best she has had in London so far. We had some nice cakes too and they were good; brownie perhaps a bit dry but still tasty... we enjoyed this little late lunch break very much and I will keep this as a great memory especially since my 3 year old slept in his buggy all through 😄. I look forward to being in the area again soon and to visiting...

Fantastic food, aweful service.

My friend booked last Saturday for 6 of us, when I arrived, I was told 'we don't take bookings (despite 2 phone conversations confirming). After asking for a table we were completely ignored. Eventually sorted a table for ourselves and ordered.

Orders are taken at the til, and everyone had to wait (along with other very patient customers) for someone to take our order as there isn't anyone dedicated to this.

Food arrived soon after ordering, and was supurb, we had various breakfasts, pancakes, eggs, toast, etc, everyone was happy with their food, drinks and brownies!

Someone needs to take charge. Taking orders should be a priority over clearing tables (one lady rushed around clearing empty cups and plates while 5 of us were at the til!) I prefer to wait at my table with my friends over waiting in a queue to order. Hire more staff over the weekend, there are lots of students etc who will happily work here.

Not sure if anything will change as Balance continue to get good food reviews, but I saw a few people come in & leave after seeing the queues.

I won't go back after the service received, Lower Marsh is FULL of amazing cafes with staff who are...

Any shops that I give 5 stars, meaning I will for sure to come back! I am staying in a nearby hotel and I did not chose the „include breakfast option“ because I know there are soooo many great places for breakfast in London. And Balance is a great example. They open 7:30 in the morning on a weekday and the choices are amazing! I picked the Halal option as it’s a bit more special and added smoke salmon and avocado! With a hot large Matcha latte. Perfect! The smoke salmon is thinly sliced, not too salty, not too smoky, the beef sausage is a bit salty for me, but good with the butter toasted bread. The harsh brown is also well prepared! Even the baked bean! I don’t normally like baked bean, but their baked bean tastes fresh. All these for less than 30 GBP. It’s not cheap but I can skip lunch for sure. Perfect for the lunch hour flights. Who wants sandwiches when you can have such a great full English breakfast! Highly recommended if you are in the area. Lots of seats in the morning. They also have lots of cakes available but I am in UK and the British breakfast needs to be had at least once. Lunch menu served after 12:00 looks also amazing and will be on my list next time I...