1star because I canât give 0. Myself and my sisters stopped at this coffee shop as we walked back from Greenwich cutty sark after attending the Greenwich dog show. Weâre all coffee connoisseursâ and love finding new coffee spots. We spotted this coffee shop not long after exiting the foot tunnel and stopped to get a coffee. Absurdly only 2 of us were able to order. When we wanted to place the order for the third drink we were told they stop serving hot drinks at 5.45pm, we had arrived at the shop at about 5.30pm knowing they close at 6. Just before making the 3rd order a customer they had served came back complaining and as you would, we let her go ahead and they saw this but somehow insisted they couldnât serve hot drinks after 5.45pm and so couldnât take the 3rd order. There were no signs advising that the last order for drinks had to be made by 5.45, when I asked were I could see that in writing the waitress got louder and said itâs what management have told them. From the looks of things management would be the older lady in the back making the drinks. Given, that we all came in together and they only served 2 of us I can say we will never be returning, nor will we be making recommendations. Weâre not from London and we were wanting to discover a new coffee experience, we absolutely regretted not going to ole and steen at Greenwich instead. The coffee was rubbish, customer service rubbish. I believe this establishment has preferential treatment to people from certain ethnicity groups and are unwelcoming and hostile to those from other backgrounds to say the least. I most definitely will not...
   Read moreDefinitely not a baby friendly place. Iâm so shocked how we were treated- I stopped by with a 5yr and a 10mths old baby after playing in the playground nearby, as I didnât bring baby food with me, I brought a box of blueberry next door and thought to have that as the babyâs lunch. I ordered 2 main dishes and a cookie for me and 5yrs, but the waiter told me that I can not have blueberries in their place, despited that they donât have baby food, I told home that 10months baby canât eat normal food as they donât have teeth (at least mine hasnât) and can not eat that much salt, he insisted that they do âkids menuâ with lasagna etc (?!?!?!) obviously he has no baby and had no idea what a baby is. I canât just let the baby staring at us so I gave him a few berries still and let him grab, and one berry fell on the floor, the waiter came and pick it up and bring the berry in front of me -blaming me that the baby drop food on the floor- and said âthatâs the reason I told you not to have it inside, I DID TELL you soâ. I mean thatâs how babies eat, itâs a shame that one has no common sense and blaming me not to pick up dropped food piece fast enough!?
Having eating out with babies in the last 5yrs, never had anyone treated us with no common sense.
With me having 2 children alone, my 5yrs was already frighten with all these, I donât want to stress them more, so I said nothing, I wish I could give 0 stars but the system doesnât allow...
   Read moreI would never be back. I have been buying my morning coffee in this place almost everyday but yesterday I have had the worst experience in my life. I met with a friend to go for a walk with our dogs, we were cold and I suggested to pop in for a bit and warm up in this place. We went inside with the dogs and we ordered our coffees. Once we have paid the girl told us to wait outside for the coffee. I let her know that we were going to have our coffees inside what she told me that it was impossible because they do not accept dogs. I asked her why she didn't let us know before we have ordered and paid our coffees as they did not have any signs outside that they do not allow dogs. She decided to not answer me, gave me her back and called the manager. When he approached me speaking. I tried to explain him that maybe they need to let their customers know before they have ordered that they can't have their drinks inside with dogs. He was really rude and he asked me to shut up and listen because it was his place and he was speaking. I was in shock,I decided to leave the place without saying anything else. I have been going to this place to order my coffee before I was going to the office many times a week. But I will never be back again. I have never been treated like this. Totally...
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