So how this place was suggested to us when visiting Stratford and from a distance it looked reputable… from the outside at least.

This very very quickly changed upon entering, staff members all gathering around the bar like a group of thugs ignoring customers. We waited an amount of time just to he acknowledged and when we did it, we were stared at like we had interrupted the most important conversation of their life.

The Indian waitress (pictured) could not have seemed less interested in her job as if she had been forced to work here for the last 20 years. - Stuck us on the dirtiest closest table possible when we suggested the nice sofa in the corners it was like we had asked for her yearly salary. Absolutely diabolically rude and muttering under her breath. Threw the menus on the table, walked away. And no one came back to us for 15 minutes, long after we had chosen and attempted to make eye contact. We had to ask at the counter ourselves. - To which they tried to charge us a service charge! The floor was soaking with water over the floor next to our table (pictured), no wet floor sign and no care to clean it- literally some tissue, mop would have done it.

Later they brought the drinks, shaking the table and spilling it all over the side of the cup in front of us, no cleaning tissues provided or apologies. To which they then said the drink they had just sold me 10 minutes ago is actually not available and then walked off? I had to approach them again and remind them I had already bought it! Where's the solution given?!.

The smoothie was sour and bitter tasting, the coffee nothing different from a Costa or Nero (which I would highly suggest going to over here)

The waitress then sat in her phone the entire time we were there and clearly was not her break time.

Overall, a really dreadful experience, this place is like a pile of rubbish wrapped up nicely in fake flowers. The contents is still the same. Rubbish.