Amorino Gelato at London's Westfield mall is a delightful oasis for gelato enthusiasts seeking both aesthetic beauty and delicious flavor. Introduced to me by a friend, I was immediately captivated by the unique presentation style of their ice creams, shaped as intricate and stunning flowers. This artistic touch not only adds to the visual appeal but also allows customers to customize their own gelato experience by choosing their favorite flavors and creating a personalized petal flower.
The ability to craft our own gelato flowers is undoubtedly one of Amorino's standout features, giving the brand a distinct edge in the competitive dessert market. This interactive element engages customers in a fun and creative way, making their visit to Amorino not just a treat for the taste buds but also a memorable experience worth sharing on social media. The gorgeous gelato flowers are indeed a social media magnet, attracting attention and driving word-of-mouth marketing effortlessly.
Furthermore, the staff at Amorino are incredibly friendly and knowledgeable, offering helpful suggestions to first-timers like myself on which flavors complement each other best. Their attentive service enhances the overall experience, making customers feel valued and well taken care of.
In conclusion, Amorino Gelato at Westfield mall is more than just a place to satisfy your sweet cravings; it's an immersive and Instagram-worthy destination where artistry meets indulgence. With its beautiful presentation, customizable options, and friendly service, it's no wonder Amorino has become a favorite among gelato...
Read morePerhaps the most disgusting and barbaric experience we had today at this outlet. There is a 'Noble' lady, an Ill behaved weirdo, at the counter. We politely greeted her to enquire if the ice-cream contains soya as I am allergic to soya. With an impolite pathetic expression and without even listening and greeting us back, she said first pay. Even streetside uneducated vendors have some courtesy to greet anyone but not this foul mouthed weirdo. I had read many negative reviews about this particular outlet and especially about this woman, yet I wonder how the management is so much ignorant and didn't get rid of her. Pathetic experience spoilt the whole shopping mood. Such a shame I had the misfortune of seeing and meeting such a disgusting person today. I suggest the management to either teach your staff some manners or consider well behaved staff. Remember that you are dependant on your customers but not vice-versa. Shameless woman and this is the only time I might have written such an impolite review but you...
Read moreUnfortunately had a very poor customer service experience today, even though we come to this booth a lot and the ice cream is great. Shame the staff lets down the brand. I purchased the ticket and patiently waited in the queue holding the ticket. On 2 occasions the staff had no clue of who was next and served the customer behind me. It was like I was just blanked. On the third time I waved my ticket up and the next staff still attended to another customer behind that! So in the end I just asked the till for a refund. And gave them the reason , and even then got a really poor attitude from the lady staff who authorised the refund, as if it could not have happened. To make matters worse, I witnessed a rolling of the eyes as if to say what was I complaining about, from one member of the serving staff. However, the guy initially at the till was apologetic. So a really poor and disappointing visit to end...
Read more