Da corradi — Restaurant in London

Friday night out on a whim with a friend, no bookings, turned away everywhere in Mayfair, decided to have a dinner here. Promised will be finishing and out in 40 minutes.

Food were fine, happy enough with my friend. I took off my Invisalign aligners so I can eat. I am quite embarrassed about it so I wrapped it in the napkin and folded neatly, placed next to my phone on the table.

Fast forward to puddings, I realised when they took the plate away, they cleaned the table, and they took my aligners away! Well, it is expensive, and I only have one pair every week in the treatment, I will need it back.

I don't mind initially, the waitress was doing her job and didn't pay attention, as long as I get it back I have no issue with it. Howsoever wrong I was! The owner started to moan and blame me straight away, he had a look with the waitress in the bin, and found one of the two aligners in the napkin, however the other one was no where to be seen. It is only logical that if one is in, the other one must not be far from it. He lost patience, wouldn't look for it further, start to blame me for losing it, said it is my fault! furthermore, the terrible attitude start to argue, kept shouting "what do you want me to do". Up until this moment, I didn't blame anyone, I didn't argue for a thing, I patiently asked them to look, but the attitude starts to grind on me, and I am starting to lose my patience, at this point, I have looked on the ground, inside the recycled bin, and on my table, there is nothing there. The owner proceeds to threw away his bin, to which I am getting nervous that the aligner is in there, and I will lose the opportunity to find it, and he starts to shout at me, blame me for losing it, and said I am drunk! I have had a half a glass of Sauvignon blanc! Well, that is just outrageous, and he kicked me out of the restaurant, where I haven't even touch my pudding, and he wouldn't let me back in to collect my coat and scarf, though my friend wouldn't admit, I know he has paid for the dinner, which we didn't even get to eat!

What an absolute surreal and disappointing, infuriating and negative experience, I do not leave one star easily, but this experience is on a different level of bad...

Worst customer service ever rudest staff ever Reply for your reply

My friend did buy food from you first of all

And than your team member said its about principle sorry what principals instead of asking us to leave you could ve said nicely guys would u like to have anything from inside please come and order but instead your waiter said guys u cant sit here and left and we went to order he said its about principals sorry but i am all about supporting business i rarely leave a negative review but when you mentioned to me that people do this all the time sit there and dont order i understood and respected that because the way u spoke to us other than that the way your team member spoke to us was very rude and arrogant instead of asking customers to leave please next time train ur staff to ask them politely if they would like to purchase...

I love this cozy place! The food is outstanding, ESPECIALLY the vegetables that come with the main dishes. Of all the options on this lovely menu so far, I haven't had anything I wouldn't have again and again and again, lol. I'm not a big tomatoe fan, but the Brischetta is OMG AWESOME too!!! The service is outstanding as well. A waiter usually stands in the middle of the restaurant, so he/she is available or sees if something is needed. They also have seating downstairs and outside if you fancy some great people watching. Oh , oh, oh, I can forget the desserts🤦🏼‍♀️the Tiramisu is OFF THE CHARTS AMAZING!!! If you're looking for a clean, cozy, impressive, Italian spot,...