I am quite disheartened to write this review as the Duke of York was one of my favorite local pubs. I would like to emphasize the outstanding interior with the magnificent central staircase and the above average staff which would from time to time even take orders directly at the comfortable tables located upstairs which are flooded by big well lit windows.
I have entered the Duke today with an expectation to watch the champions league final and after being seated for three minutes reorganizing my bag I was approached by the staff urging me to buy a drink. I have kindly suggested to place an order like I always do at the bar once the crowd would dissolve. My suggestion was refused and I was informed that if I wouldn’t place an order immediately I should escort myself out of the door which I decided to do. Remarking that I have never received any comparable treatment and especially not at my favorite Duke where I have watched many champions league games with friends enjoying meals and drinks I decided to switch venues.
It is sometimes a shame how individual employees can ruin longstanding relationships in a matter of minutes.
I found however the good in the situation and can suggest bonds on the opposite street side equipped with new screens and a wider food menu as an alternative if somebody does not entertain the risk of being escorted out of the door for settling in before...
Read moreoverall an extremely disappointing experience with the service.
I was at the Duke of York (Dering street) on Sunday afternoon meeting my friends for an overdue catch up. The pub had a really nice relaxing atmosphere to it and we had a nice table reserved upstairs. We ordered food and drinks fairly easily using their app.
However, the waitress serving us was really rude when we asked for small things (empty glasses for tap water, extra ketchup) and it really put a dampener on our catch up. I'm not sure if the situation was down to a lack of staffing, but we shouldn't have been treated that way.
Also - the burgers we ordered weren't great in the sense that the buns were over toasted and it felt like you had to bite through cardboard
So if you're going to meet your friends then there are an innumerable amount of places and pubs nearby in London where you can go.
I would advise to avoid this place if you want a neutral/good time
Edit to 5 days later - I can see the Duke of York pub has responded wanting me to email them, but you have no email for me to contact - neither on your website. Please leave an email/form of contact if you want me to...
Read moreI had the 3 for £16.50 sharing platters and chose Karaage Sticky Chicken: this was absolutely delicious especially the sauce! The pan fried prawns & chorizo: prawns were lovely but not keen on the chorizo which was a bit soggy. And the fried haloumi: that was also delicious. I had the sharing dessert which sounded delicious but was very disappointed with it. The bar lady warned me they had no strawberries & would substitute with orange but upon arrival it was very unappealing to look at because all they had done was broken up a probably shop bought waffle, meringue and brownie, sliced up part of an orange thrown/mixed it altogether and poured on strawberry sauce. Not one raspberry in sight. Thankfully cream/icecream cost extra but that would just been like having mud pie for dessert! Would not recommend it/choose something else. Bar staff were friendly & always smiling. Nothing...
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