Francino Pizza — Restaurant in London

Really disappointed with Franchino's, it's the third delivery messed up in the space of 6 months.

This time round the pizza was ordered was ordered for the family and I was advised to pay first. However upon opening the box to check the toppings, which was a previous delivery error, I found yet again the pizza had been completely squished in half! I immediately called the company and they didn't even apologise, for there error.

After which telling them that this is a repeat error from before, they said that they would deliver a smaller pizza to make up for the half, but I would need to pay to the full pizza now. Although only being given half a pizza! I asked them if I could pay later and they replied no, so I returned the pizza. They do not seem to care about any customer service and satisfaction and my advice is to go try twin star pizza or pizza direct! Please be careful and avoid having your...

This place is disgusting and the manger is extremely rude he hanged up the phone twice on me and also gave hair on my pizza that i ordered I recommend no one to go to this nasty place. My family are throwing up. I have got food posioning from this. Their customer service is appualing. I feel sick after eating from there. Family have been going in and out from the toilet. I would not trust this place. They even spit on your food their hygiene level is extremely disgusting. The manager cant speak to the customers in a nice manner his language is rude. He is also racist. And even if you was try to ask for refund they do not give you refunds they make customers disappointed. When customers have all rights. This pizza shop should be banned someone should just take them down because it is useless with that kind of behaviour no one would like to order...

My favourite pizza. I've had so many 1am pizzas from here - it's always hot and has plenty of cheese on the margherita. It's local, priced really well compared to chains and I really can't fault it as a collection customer 🤷‍♀️ Can't speak for the meat pizzas as a veggie, but I'd recommend Franchinos. Was very sad when they closed to refurbish(?) recently. This pizza has gotten me through many emotional situations over the past year. Drunk? Pizza. Sad? Pizza.

Sure it's not gormet, but sometimes you want a thicc carby,...