KFC — Restaurant in London

I want today and got a Wicked Variety bucket: 6pc, let’s start with the chips they was nice and hot, not crispy at all more like stodgy chips I would give it 4/10 rating, my dog did not even like it and that say something as he like to eat everything, now the chicken wings they was nice and warm I’m sorry to say it was over cooked or under the heating lamp too long, they was really dry a let down but it was nice and spicy I give it 5/10 they are usually amazing, the chicken strips was nice and warm and crispy it a lot of flavour I would give it 8/10, now the chicken drums they was nice and hot and crispy but the flavour is missing it’s been like this for a long time it’s not been them same since KFC had a chicken shortage, after that it has...

I called the Brentford branch ahead of ordering on Uber eats to check if specific food was available and was greeted rudely by a man called Shankar. I was told I would need to make the order on Uber eats prior to checking, which I explained has never been done before as I typically call before placing the order to avoid being charged for food which is not available. I proceeded to ask for his name to issue a complaint due to the unnecessary difficulty, he then stated ‘Go on, you can make a complaint about me’ and was very dismissive. There was no effort to assist me in a general request which would have taken less than a minute to check. Very appalled by the service displayed from this...

Thank you for opening a KFC on Brentford High Street as well. It would be better to serve Halal KFC products at your newly opened KFC, becuase it is a Muslims domonated area. The Kebab shop, Middle East Grocery and a cafe are located next to to the KFC which serve Halal food. However, a Fried Chicken shop and a Pizza shop which were located on the opposite side of the KFC, were also serving Halal food but they have been closed due to the renewation of the whole block of shops and flats on top of them. As, KFC is already serving Halal products, then it would be better for your newly opened KFC to take advantage of it for improving its business considerably. All the best With best...