Pret A Manger — Restaurant in London

Shockingly bad service for Pret, I have just been served (if I can call it that, by a young man called Richard (with a UK union flag on his name tag). He had no social skills at all, the counter was not busy as I was the only customer at the time (about 9.50 Thursday 23rd). There were other staff standing behind the counter talking, none of them looked friendly. The young man called Richard was the one closest to the counter but he didn't seem interested so I needed to ask him if he was serving, he mumbled something but I couldn't tell what. After saying what I wanted I could see how much I needed to pay from the till but he didn't interact with me at all, I had the impression I was disturbing him. When I paid he didn't say thanks. I had just been to a clinic for tests and have to say coming to this Pret store has been a horrible experience, I will never come here again. Very disappointing as I usually find the staff at other Pret stores very pleasant and friendly. I go to the Pret in St. Pancras station every day because the staff there are so nice and it is a pleasure to see them, but the staff I saw in this store are very disappointing. One of the staff talking behind the counter could have been a manager by her clothes and I would normally have told her but she didn't look that...

I recently visited this Pret and was thoroughly impressed with my experience. The shop was clean and tidy, with a great range of food and drinks available. The staff were friendly and welcoming, especially towards my children.

I appreciated how accommodating the staff were towards my children, making sure they were comfortable and providing high chairs when needed. It's not often that you find a food establishment that is so welcoming towards families with young children, and I was grateful for the effort that the staff put in to make us feel at home.

The food and drinks specially coffees were delicious, and I appreciated the variety of options available.

Overall, I had a fantastic experience at Pret and would highly recommend it to anyone looking for a clean, welcoming environment with great food and drinks. The staff went above and beyond to ensure our comfort, and their friendliness and professionalism were truly...

It's hard to rate pret differently across the board as it's a chain that stays on brand so a fault in one is generally the same across others

However here there are a few problems.

It's a large pret despite the entrance being small, that expands the further you walk in, and yet there is only two PowerPoints in the entire premises. Now add to that there is a girls college nearby that flood the shop with nearly half the seating and loud and disruptive, it's this prets fault? No. But it's at the mercy of it's location, so avoid break times to not get swamped with kids.

A general problem with pret also is the huge price hike of all their foods , then they advertise that your subscription gives you 20% off..... from the 40% increase of their food range this year alone.

However, pret staff in general are well trained and give good service as per SOPs, so no problems...