The good things The view is just wonderful. The birds are cute and the boats are cool. The garden is lovely and they have a bar outside. The lake is lovely. And they sell cocktails by the pitcher with clean cups etc. You can see the pizza actually being made from scratch which is very cool. I didn't have food but it probably would have been good.

Hygeine The view is lovely but the outside bench is on a steep slant so you cant sit straight, the birds go all over the outside tables even when people are eating which is not hygienic at all. So either they should clean the tables more regularly than they do or provide wipes so people can do it themselves. The toilets are not great or that clean, with one soap dispenser not working, no loo roll in at least one stall, no soap in another dispenser and are very small and hard to fit in without being pressed against the sanitary bins.

Drinks The Pimms has no fruit in it and for £10 a glass or £35 a jug you'd think you'd get some mint and berries at the least as this is what makes Pimm's. The £35 pitcher jug of Pimm's is filled firstly to the brim with ice so there is very little room for liquid (we asked for less ice and were told no because it had been 'measured'. But it is NOT 4 pints which is what it is supposed to be. It is just over 3 full pints. So felt pretty ripped off. It felt like more staff were needed too. It wasn't filled anywhere near the brim by staff and you have to buy it inside the bar, which is NOT explained. Instead the staff acted like we should have guessed this even though it is advertised outside. They also they had things like hot dogs advertised that then we were told weren't being served, again as if we should know that somehow. I really feel like you have a lovely spot and know it but there could be more cleanliness and even a little more equity on the drinks and a bit more garnish could elevate the quality of the cafe a lot.