The Montagu Kitchen — Restaurant in London

I had never heard of this place, until I realised I had some Hyatt points due to expire soon, and started searching for restaurants at Hyatt hotels (of which there are not many in London). We ended up visiting for dinner on a Sunday evening. The restaurant section was pretty much empty throughout the meal, although the adjacent bar/snack area was much busier. The décor was nice, with soft undertones, giving the place a cosy feel. I liked the menu structure, split into distinct snacks, veg, seafood and meat sections with the recommendation to pick a couple of items from each section. The two of us ordered the bread, bubble & squeak, potato croquettes, artichoke, seafood scotch egg, lemon sole, scallops, baby chicken and the lamb. It sounds like a lot of food, and it was, but the portion sizes are quite small and we did finish it all. We also both tried the chocolate hazelnut dessert. The food was excellent! Many different items, but all of them were really well done and professionally presented. It was hard to pick any faults. We had our two young kids with us, and even the stuff we ordered from the kids menu was very good. They do a really nice Old Fashioned as well.

Service was friendly but a bit slow. Our server was also attending to tables at the adjacent bar area. He seemed to be thinly spread and it was difficult to get his attention. That said, the food was delivered at a reasonable pace, especially considering each ‘section’ of the menu was served individually, effectively making it a 5 course meal. The bill (before deducting Hyatt points) came to £285, of which £85 was spent on drinks. This felt a bit excessive, definitely ‘hotel prices’, even though this was not a particularly posh hotel. Although I can’t knock the food, I would have expected far more attentive service, and a more refined atmosphere as well at this price point.

Overall, this was a surprisingly good meal. We came in with average expectations, just trying to use up some points, but ended up enjoying some excellent, Michelin star quality food. Shame about the service and pricing, but I would still consider a...

Food was very nice, prices were reasonable for the food quality. The service was utterly inadequate. First, they seemed to lack knowledge of their own menu. Second, everything moved at a glacial pace. It took them 5 minutes to pour a glass of wine, despite the restaurant being almost empty. We had to ask 3 times for more tap water. When I asked about the sorbets available, the waiter offered chocolate or vanilla ice cream. A single scoop of vanilla took 15 minutes to arrive at my table. Funnily enough, the only thing the staff did quickly was take the payment at the end. The waiters seemed to value the style and form of their service much more than any effectiveness or personability. Avoid this restaurant if you value...

When we checked into the hotel, one of the receptionists, Connor, recommended this restaurant, so my wife, our little boy, and I decided to give it a try.

As soon as we arrived, Ashok warmly welcomed us and thoughtfully found a comfortable sofa seat for our little one. The menu had a great selection, and we decided to go with seafood.

We ordered starters and mains, and Ashok also recommended the bread—which turned out to be fantastic. The food was absolutely amazing, the staff was incredibly professional, and everything was just perfect.

A big thank you to the entire team—we’ll definitely be back! And a special thanks to Vitor for checking in on us throughout the meal, making sure everything...