House of Fu: Ramen, Cocktails & Karaoke — Restaurant in Manchester

Went in there for a birthday weekend. We did the karaoke first which was disappointing as the microphones weren’t loud .. but there wasn’t clear direction of there to go and how to set it up…we had to ask 3 times for someone to help … as the lady bartender was unfriendly and unhelpful and spoke to us in a very demeaning manner. When we asked for drinks at the bar before gong in be aware that they might not have the drinks or ingredients in stock .. which is a shock for a place that sells food and drinks with a menu and this was never stated anywhere … when we ordered drinks to the room they took over 15 minutes even to do this via a qr code … and be aware that the time goes down in the booth as soon as I’ve paid which I think is a joke …..

When we went to sit down for a meal…the chairs were very uncomfortable and placed in a really stupid place …. The service again was poor and slow which includes the manager …The food was cold and tasteless for everyone … and they gave the food out at all different times which was unprofessional and disorganised again they didn’t have some things in stock or available …. If you going to run a business you’d at least make sure you have availability for all the food on your menu and drinks … it wasn’t busy at the time we sat down .. and when asking for the bill I had to ask 3 different staff after waiting and waiting.

Where we sat there was a step like a platform where we were seated (which isn’t needed) and no sign to say or bright tape to say as it isn’t a big step out of your seat before that’s there … it should run in with the risk assessment as my sister fell and landed on her hands and I don’t think she will be the last or first to trip on it … she hurt her hand and her finger started to swell. We informed the manager of the fall and he never even gave her ice or looked at her finger as she was in pain and like I said it started to swell. Just out of courtesy, he should have done this … We had to ask for the ice …. He wouldn’t look at her finger as he says the only a level 2 so if somebody was choking, I would love to see what would happen then, as I’m definitely sure he wouldn’t be qualified enough to touch that person…. He even made a comment, trying to be smart like does she have a problem with steps and try to refer back to a curbs or stairs which are completely different as you are aware they are there whilst he said this he was smirking ….That’s was him trying to be smart about it all .. but was soon ok when I asked him about the health and safely or this should be written down in a book to be passed onto someone - which I didn’t see him write down and we didn’t sign anything … But let’s say someone had a disability/ learning difficulties or was visually impaired that is not a professional comment for him to make … and just felt the food and service was poor…. Even on the booking we asked for booth like seats as I have a bad back … not to be seated on a platform ….. it was just a bad time and we all wanted to go home….. my sister and myself we don’t drink so if he was thinking this was a factor it wasn’t .. So overall I wouldn’t recommend this place unless you want tasteless food and unprofessional staff with no food or drinks ...

Pretty disappointed by the Manchester site. After being to the leeds side a fair few times we couldn’t SHUT UP about this place to our friends and family. We were so happy they opened a site closer to home!

We ordered the exact same food we like to get in leeds, kimchi, gyoza, salmon tartare and either the spicy tuna or a ramen bowl.

Everything here was pretty flat and tasteless. The salmon tartare in leeds was tangy and juicy and made you want to order another one. Couldn’t quite put our finger on what was wrong with the one here (much smaller portion size for a start) until we had finished it and googled what “ponzu” was. It seemed our tartare was made using sesame oil and nothing else and was missing the key ponzu ingredient to make it juicy and tart - really disappointed as we had been bigging this dish up to everyone even saying it was better than the salmon tartare at sexy fish. The one in leeds is fantastic however this was awful and oily.

The gyoza were also extremely oily and the kimchi was just vegetables with a slight hint of spice. Where’s the tangy punch, the juiciness? Unsure what has gone wrong with the Manchester site but this did not live up to our expectations.

Spicy tuna bowl was far from spicy and I couldn’t see a single bit of hot sauce on the whole dish despite the menu saying it had it.

Would probably head to the leeds site again but we won’t be in a rush to come here. If you can’t keep things consistent with the same menu then what’s the point?

Service was average, seemed rushed and not very personal.

Very sad as I’d rather not drive an hour just for some fantastic food when there’s one down the road!! Please sort as we would love...

Just very okay.

Came for my birthday and we were all split over two circle tables so could barely talk to each other which was very poorly planned by them. Our first server was absolutely lovely, so patient and nice. Our second server had such an awful attitude. We were working out the bill and felt so rushed and uncomfortable because of the way she was speaking to us. I understand that she was probably tired as it was the end of the day but she was huffing at us and just responded to everything by saying ‘sound’ really bluntly. The food was very very hit or miss. The spicy tofu rice bowl was totally unseasoned, no spice or flavour. The nduja ramen special wasn’t nice at all and the pancetta was so fatty and unpleasant, I gave up on trying to eat it after a while. The broth in other peoples food was so salty. The food here is nowhere near to the standard as it is in Leeds.

I ordered a drink, I can’t remember the name but it was basically meant to be a spicy marg and it was awful. No taste of anything other than smoked paprika?? No sweetness or lime in it at all. Our server handled it so well and got a replacement for me so wasn’t too bad in the end.

The toilets were absolutely disgusting, one out of order and two with no loo roll meaning that only one was usable and it was like a bomb had gone off in there, wet toilet roll all over the floor and it was just dirty and smelly.

The music playing in the restaurant was overpowered by the super loud bass coming from downstairs. Just a really really weird environment, so overpriced and really lacking in so many areas. Such a shame as I love house of fu in Leeds but it seems to be falling really flat...