Tried to book in for a group of about 15. I asked if we could have the menú del dia offer at £18.50. Really looking forward to it as we came last year as a department and I also came recently with my sister. Loved the atmosphere, loved the food, great service... I even did a post on Instagram and shared it with local pages. So I thought it would be a perfect place for another works meal. The first message I got was "we suggest you order from our party menu". The party menu is quite limited. And it costs £29.95! They also asked for a £10 deposit (i do understand this). Myself and my colleagues just wanted a nice get together, we didn't want to pay £30 each + service charge. They told me menu del dia is for up to 7 people. This is not mentioned anywhere. I said I'm happy to split the tables. Maybe 2/3 tables. They responded saying that we would slow down the service for other customers making out we would be a huge inconvenience. They did everything they could to not book us in. Everything was an issue. They also said if you split tables, the food wouldn't come out at the same time and it would be 80 dishes to serve. Well it wouldn't be because it's 14 people,not 20 (they didn't get back to me regarding final numbers). I said we could split tables and said we really don't mind that food would be sent out at different times as it is a tapas restaurant. I've had no reply for 5 days. They don't want groups unless you pay £30 each. They can't force people to have the £30 menu. I was even going to say I could pre order everything. They decided to serve tapas but make it a huge inconvenience if you try and book. The same thing happened to another head of department who tried to book a few years ago. Do not book here if there are more than 7 of you. A huge shame as my department loved this place. I will never go again. We have...
Read moreWent with my boyfriend, we often try to go out once a month together, so booked a table on a Friday night and asked for a table out of the way. We arrived and were seated in the middle of the glass window display in the middle of the room where we Kept getting moved around by other customers, this wew to make to the restaurant look busy, we take didn't appreciate this as we'd asked to be seated out the way of traffic (serving food, people coming and going) The restaurant was empty, they completely tried to use us to make it look busier than it was, so we moved to a two seater table out the way, when asked to why we moved we explained we'd booked a table for a quiet evening, in which she said you can't sit anywhere you have to sit where we say, so we opted to leave and go somewhere else (when paying over£60 for a meal and have booked a table) so she started to shout in our faces why we didn't want to stay, it became so uncomfortable trying to explain we didn't want to sit in the middle of the room when the restaurant was empty, she just laughed and shouted more. The staff are so rude and have no appreciation that we booked a table more private, loads of tables available, but wouldn't allow us to move, won't be returning, and we aren't there to sit in front display to Make your restaurant look busy.
This was after trying once before and being treated badly the first time, but thought we give it another go, don't be...
Read moreWe were seated under open stairs to bathroom. I felt like dust was dropping on the table. Very unhygienic placement. Bathrooms smelt of piss badly. This is not acceptable. I ordered a tropical drink of the day, so my friend did too. Drinks were spread unevenly. His was full, mine had a gap and if I taken all that crushed ice from my drink, theres only 125ml of my drink left. Drink was delicious. Sadly very little of it for the price I paid. We've ordered starters and few tapas. Flatbread and dips were great. Really tasty. Moving to tapas. Salmon, chicken screwers and quinoa salad were great. However fries with parmesan were just dry and hard, I was also very disappointed with crispy beef. I expected it to be crispy but not literally just hard crispy, oversalted pieces of something that somehow still tasted of beef. My friend ate it as she was hungry but she didn't like that too much either. Her patatas bravas were just dry deep fried potato cubes with a bit of mayo and salsa squirted on. Waitresses were great. Service was great. No doubt in that. Fries were taken off my bill. Thank goodness for that. Verdict: 🤮 bathroom 🤮 placement of our table 😒 dry hard chips 😤 wished my drink was actually full 👎pricey for what it is.
I will not give this place a second try.
If you pass next to this place...walk few steps down to Coco Tang instead which serves delicious food that is...
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