Trattoria Capri — Restaurant in Plymouth

I last went there a year ago and the food and service was impeccable. I went there today with my son and we did not go off the set lunch but the main menu. He had prawn cocktail which looked as if 7 defrosted shrimps or prawns had been thrown on a plate with Marie Rose sauce chucked on top sprinkled with paprika. Presentation dreadful. I had Carpaccio which is my favourite starter of all time and although the presentation was improved, it was not seasoned properly and drowning in shaved Parmesan or hard Italian cheese alternative. The beef was tasteless and very chewy. My son then had Spaghetti Bolognaise and had a large portion where the spaghetti was mixed with the sauce but the sauce did seem very watery. I had a chicken Caesar salad which was totally underwhelming I had 5 tiny chunks of chicken and four lardons, on a plate full of slightly curling salad leaves which had been once again drowned in shavings of Parmesan. My son had apple juice and I had a glass of wine and soda. Neither of us had deserts. The meal totalled £56 and has got to be one of the most appalling meals I have ever had in Plymouth. The staff were ok so against my better judgement I did give a 10% tip because I always feel for waiting staff and wages, but again did not do anything that made them stand out. I will not eat here, and will next time eat in the Pasta and Pizza Bar in the Barbican or The Village to ensure a basic good service across all items on the menu. I am very sad having had a good experience previously, when people are struggling to make ends meet and paying hard earned money to go out for a treat meal it is very disappointing when the meal falls so far short of...

We were looking forward to trying a new restaurant in a prime location in Plymouth. Unfortunately, we didn’t have a good experience. I tend to only leave positive reviews but the experience here was terrible. We walked in just after another couple and despite having a reservation we’re told to sit anywhere by a waitress who seemed disturbed by the fact customers were coming into the restaurant. For a Saturday evening it was very quiet. It took the waiter 20 minutes to give us a menu, and he said we should have alerted him to the fact no one had given a menu to us yet. I don’t think this is an issue that should have been passed on to the customer , especially when there were only 4 or 5 other tables occupied at the time. My partner ordered a pint but only a half pint turned up , although this was soon rectified. I ordered Arancini balls to start and they were cold in the middle. They were taken away and replaced but it was da shame that this needed to be done. We ordered a spaghetti carbonara and were disappointed to see it was made with cream. Carbonara has only four ingredients, pasta, egg yolks, pecorino and guancile, and the fact it was made with cream at this restaurant meant it was not authentic Italian food. The restaurant seemed focussed on large portions instead of tasty and flavoursome dishes. The restaurants website says “Our menu offers a fresh new approach to fine dining” however sadly there was nothing fine dining about this restaurant. The food lacked flavour and the service was...

Restaurant has a lovely aesthetic and reasonable menu however the staff repeatedly were less ideal towards me and my table.

The waitress, a middle aged lady refused to allow us a few more minutes to order when one of our party needed to use the restroom, she then proceeded to impatiently tug on a napkin my arm was resting on to place the cutlery. I would have been more than happy to adjust my position if I was aware it was an issue but no words were used to alert me. I found this very rude.

I asked two staff members for the bill but it took around 20 minutes to get it and another 15 for someone to allow me to pay up. In the time we were waiting to pay an older gentleman took it upon himself to turn the lights off and wait watching us and the other tables until being by who I assume was the manager to turn them back on.

I have no faults at all with the gentleman I assume is the manager, he appeared to be picking up the slack for the other staff and met all our needs when he was there. He apologised for the wait siting issues he needed to focus with beforehand which was perfectly understandable.

However, apart from him the staff were all together quite rude and ruined the whole experience. Food was perfectly fine, desserts needed more detail as we were not informed they came with a sour compote and one of the guests main meals came about ten minutes later than the rest of the table. This is ironic given the rush the lady put us in to order.

Not worth your time if this is standard...