Unfortunately asked for a beer, was given a cider (was not busy at the bar) when I advised it was wrong and asked for him to repour the man behind the bar was adiment he had poured a beer and begrudgingly poured correctly this time. Have been previously and no issues but common that not all staff are welcoming, some staff are actually very nice.

Children's food was a good price and the dinner portion was a good side. Children's spaghetti Bolognese was surprisingly flavourful and was a very large portion, 10/10 ! Starter of garlic bread was one very small slice (a little overcooked) so bit of a waste of money. 3/10 However a showstopper of a Pudding with the brownie and ice cream ! It was a fantastic size, and was a 10/10 from them ( and dad ! ) presentation, was also a solid 10/10 no complaints there. Food was brought out very fast (chef mike?) Staff collected dinner and brought out pudding and we weren't waiting with empty plates Infront of us.

Children's play area was clean and tidy and not sticky, so attention has clearly been paid by the staff cleaning it. There's a £1 vending machine with small toys, and a 'prize every time' claw machine for £1 a pop. There's a toddler area and also a "older" child's area. Lovely little indoor play area as long as parents are supervising

The floor and tables and fabric chairs in the 'family' seating area really did need cleaning (why put carpet and fabric seating in the family area?) As various vegetables and foodstuffs were mashed into the floor and beans in the crevices of the chairs. It wasn't for lack of staff as three were chatting to eachother casually, definitely felt uncomfortable asking them to come and wipe the table and use the broom on the floor, and the response was like it was an inconvenience (Shouldn't have had to ask really, they definitely had time if they were chatting)

The hotel door into the restaurant is in the family area and if you're unlucky enough to be seated by it you may just get people walking in and out.

The toilet is between the family area and the children's play area, so you can often get people coming by. The baby change toilet isn't wheelchair accessible.

Didn't feel like the positioning of the tables and chairs in the family area were considerate of a wheelchair user or had accessibility in mind and would likely need to stand up to mind out the way if a person with accessibility needs wanted to use the bathroom, go to a table, or supervise a child in the family area.

Will definitely go back again, we just know we have to keep an open mind about staffs mindsets about working in catering/ hospitality. It's giving : Charlie Chalks