My mum and I bought coffee and a cherry blondie at Clarence pier coffee cup. When we bit into the cake it tasted raw and not baked properly. We took it back in to the server who said it was supposed to taste that way. The manager was called and he was very rude so we went to leave as we decided it wasn't worth the hassle of a complaint. The manager then shouted across the shop after us, over the customers who were sitting in, that we shouldn't complain to him but to the cake manufacturer! Was it seriously worth embarrassing himself and being so rude to us for the price of a cake! Thank you for your response Stewart, I think you missed the point of my complaint which was how rudely we were treated! We were not offered any alternative and had taken a small bite each, not 'consumed half the cake'. We know what a blondie is and whether it is baked on your premises or not, you are selling it and therefore responsible for the product and any complaints or compliments. Agree with the customer or not, but don't yell at them across the shop after they are...
Read moreThis is an interesting cafe / coffee place because it is slap bang between two amusement arcades and elevated about a meter off the ground. Inside is a rather small but quaint area with a small selection of food and cakes. This isn't on the level of a established coffee place like Costa or Starbucks but is good enough for what it is. If you are looking for a decent coffee, I recommend you go elsewhere.
Service was actually pretty slow, as only one person was serving when I went in. However she was polite and friendly. Prices were roughly the same as any other kind of coffee place. If it is busy in here, you definitely won't get a seat, as seating is limited and space is at a minimum. You don't really get any views from inside and the windows you can look out of are facing bus stops and a public toilet.
Overall a good place to stop at for a quick average coffee or tea and then carry on along...
Read moreAs a regular visitor to the pier it was to my surprise to have not yet visited this coffee shop! My partner and I where in a rush to get home but not without some caffeine to keep us awake, so sheepishly we walked in. To our dismay we saw them cashing up thinking we wouldn't be able to get one but after asking the friendly and lovely two female staff members, they encouragingly said that they could make us a drink! Crisis averted. A white americano cost £2.75 and its overall taste was definitely worth the money. So thankyou Coffee Cup and the lovely staff members for making our day and our evening home a wonderfully smooth, relaxing trip. You will be...
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