No compassion! We went to O'briens to get some lunch when we saw a panting dog left outside in the sun tied to a lamp post. We went in to ask for some tap water and were refused! We were told very abruptly that the dog is always left out there. We didn't ask why we just wanted some tap water for the dog who was clearly panting and paws burning up in the sun. No kindness whatsoever and we were looked at as if we were fools for being concerned for the little guy. Didn't bother staying in to eat as clearly we weren't welcomed and was interrogated as to why we just wanted some water.
Edit: We waited couple minutes yes. But may it be for a human or a dog we just asked for some water. The fact that we couldn't get that, what sort of place does that make you. On such a hot day. It took 3 of you to gather around us and tell us no. The manner in which the manager and employees did this was dismissive as was the comment to report to animal welfare. No...
   Read moreI met a friend at O'Briens Coffee for lunch in mid December. It was easy to find a table, and there were transparent screens between tables which was reassuring because of the pandemic. You order and pay at the counter, where there is also a screen. My friend ordered a panini with bacon, brie and cranberry while I chose a toastie with brie and cranberry (being vegetarian) on granary bread. Service was efficient, and we both enjoyed our sandwiches with warm melting cheese. The coffee was very good too, and I'm not easily pleased when it comes to coffee. On the menu there were also jacket potatoes, wraps and cold sandwiches as well as desserts. I would definitely recommend O'Briens for brunch or lunch while you are shopping in...
   Read moreWent to the cascades location - if it's not the right one please let me know so I can remove this review. The workers were so lovely and sweet, I understand they were in a rush and doing their best and they were doing great. I went with my mum and got a latte, lemon cake and a vanilla milkshake and the milkshake as well as the cake were overpoweringly sweet and we felt quite sick after eating it, couldn't finish the milkshake as it was too much for me.
When we got home my mum got quite ill too as well as me though to a milder extent - not sure what happened as we only went out to check this place out.
The atmosphere was nice, very busy as it was a Saturday at 2PM but it was all clean and...
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