I had booked this for my husbands birthday as a surprise and honestly I was really embarrassed by the time we left. I booked specifically because they told us over the phone they could provide halal options. It wasn’t until food arrived and we asked why we were given vegetarian that they said that was the halal option (very much not the same thing). I have had some brilliant vegetarian afternoon teas before but this tasted like a hollowed out second best option where only half the effort had been put in to vege options. The whole stand had clearly been sitting for hours in the fridge and still had some cling attached. The price was not low - at over £60 it was honestly pretty shocking.
Staff were more interested in chatting with eachother than anything else. They seemed annoyed every time we asked for assistance. Particularly the gentleman in the suit who when I asked what was in something, turned and walked away without saying anything then came back and dumped a list of dishes and their ingredients/allergens in front of me (I was asking out of interest to try and brighten the experience since he seemed intent on making it miserable).
All in all I couldn’t have been more disappointed with the...
Read moreStaff and service 10/10 Tuesday evening ordering a New York Strip, Fries, (separate sauces of béarnaise and peppercorn). Asked for the steak medium rare, absolutely perfect, literally couldn’t have been done better, hot plate, charred onions. Sauces were on point, Fries hot, salted, crispy, fluffy.
Obviously a quiet night being a Tuesday visiting for work and on my own but treated like a party of ten on a Friday. Friendly, attentive, no hovering around.
Leaving the review while still in the restaurant as it’s the least I can do. Staff a credit...
Read moreWas so disappointed with the quality of the food. The starter was tasty enough but not a lot on the plate. Main was pork belly but all I got was a plate of FAT very little meat. The spring greens was a small plate of shredded cabbage. I had the trifle the jelly at the bottom of the dish was solid. I complained to the manager before I left the restaurant but he didn't seem interested and didn't even offer an appology. Won't be recommending this venue as a place to experienced quality food. Date of my...
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