Tony Macaroni - Dundee — Restaurant in Scotland

As an Italian food lover from the United States, New Jersey to be specific, I must say that my expectations were not high when my wife and I sat down to eat at Tony's. However we were starved and figured, "just how bad could pizza and some chicken fingers be?". Well, dear reader, I can assure you that whatever you are imagining does not even begin to fathom the depths of Mr. Macaroni's depravity.

The chicken fingers were coated in what I can only describe as cardboard beer batter which had been sneezed on with a premixed Italian spice blend. They were served with a "garlic dipping sauce" which tased more like rancid mayo than anything else. Thankfully there was a lemon wedge with which you could try to trick your mouth into believing you were eating something actually fit for human consumption, but alas, you were not.

The true horror however came from the "stuffed crust pepperoni pizza" which my wife and I ordered. We had decided to keep it simple because again, we made the mistake of thinking "how could you possibly screw this up"? The pepperoni tasted and looked as if it came from the same distributor as Chuck E. Cheese, an American brand that is synonymous with a giant rat and sticky children. The cheese once again appeared to be a bagged, shredded supermarket special. However the absolute villain of this story was the "mozzarella stuffed crust". The cheese was a totally different consistency, flavor, and color than any other cheese product in the meal. It was goopy, with an almost gel like consistency and it stuck to our teeth and roof of our mouths in the worst way possible.

As a cherry on top of this experience, my wife went to use the restroom before we left and described to me something akin to a scene from the horror film "Saw" upon her return. There was tissue all over the bathroom, there was urine on almost every service, there was fecal matter on the toilet seat and lid, there was hair in the sink, tiles were missing from the walls, and the lock was broken with a note saying they hoped to fix it soon.

In short, if you are a person who enjoys food, not even Italian food but just food, stay far away.

The staff was very friendly, quick, and helpful. They all deserve a better place...

I was here on the 1st of December last year but am posting this review now as I've only just got over the sheer horror of this visit. To start with, we were seated in a tiny booth where there was hardly any room to breathe out. My tiny framed daughter could barely take her jacket off there was so little space. Hardly comfortable. We ordered two pizzas, sweet potato fries and 3 cokes between 3 people and when the food arrived they had the order wrong. When this was pointed out a different waiter brought out the correct order. The food was really poor quality - the pizzas were so soggy the dough was stuck to the serving plate and the fries contained rotten pieces that had to be spat out. The portions were absolutely tiny - my daughter has the appetite of a sparrow and after eating a whole (soggy) pizza to herself she still left hungry. When the waitress came with the bill she asked if everything was ok. I told her of the problems and she said we should have told her when she came over during the meal to ask how the food was. She was reluctant to believe that she, or any other waiting staff, hadn't came over to check at all. The waitress stood and shrugged several times and said there was nothing that could be done about such a low quality meal (and low quality service, it turns out) and didn't seem bothered at all about the fact that rotten food was served. The meal cost around £45, so wasn't exactly cheap for this pile of rubbish, and as the restaurant was fairly quiet I'm unsure why the service was so bad. I'm actually embarrassed by this restaurant and think it's a poor reflection on Dundee and would never recommend this place to locals or tourists. So overall, terrible food and bad service. The only reason this has one star from me is that I can't give it zero. On the plus side, the sheer appalingness of Tony Macaroni has now become a running joke in...

Dissapointed, Never been to this chain before but was interested to try. Staff polite, however, there was no orgniasation to who did what in which area etc. Seated and given menus, no warning that Lamb was off or what the soup was. Starter plates cleared from finished diners whilst remaining diner was still eating, clearing should be done either when all have finished or the table requests it. The starter itself was very enjoyable, veal pate, kudo for that. Then once the starters were finished, another waiter asked if we wanted coffee and the bill, we said we'd like our next course first.Two of the mains were average with what amounts to bagged frozen cash and carry chips to bulk the plate out and the other main was wholly dissapointing both in flavour and actual quantity of feature ingredients. This was returned and exchanged for a rather highly priced burger and whilst the other two diners finshed, i had the pleasure of chatting until the replacement arrived. Then when it turned up, i could now dine whilst they politely waited for me. When the bill was requested, although they hadnt charged twice for the returned main, they HAD charged for the replacement main, which i requested to be taken off it as way of recompense for the experience. I was also advised that it was teething issues and and not the regular chef in the kitchen. Considering its a chain restaurant the quality of food and service shouldnt be that difficult to maintain, theyve got a whole infrastructure to look to for help/support/guidance. Ultimately....poor training and management of floor staff, meal quality sub par and, really, if a meal is returned for being unacceptable should you wait to see if the diner is going to insist on a reduction in a bill, maybe they hope people are too shrewish...