Graffiti Kelham — Restaurant in Sheffield

CHECK TRIP ADVISOR BEFORE

6 of us decided to treat ourselves after a working week, a quirky place in Kelham Island with a Pod? Sound's great! We all began to get ourselves excited to enjoy a meal in the company of family.

We arrive, after being told the Pod could only seat 6, they must have taken into consideration the fact that 2 members of any friend group could be conjoined, and so giving the option of 8 would be unreasonable.

Conforming to all the quirky quirks of quirky Kelham Island, we got some drinks, and downloaded the App as directed to make food purchases. After deciding on our poison (for one member of the group this was literal) and sitting back at the Pod we decided to make our order.

Call me old fashioned but I never realised there was a problem with ordering from the bar, or having table service, I digress...

We were enjoying the pod for the first half an hour... then decided to place some drinks orders, again through the aforementioned App as it seemed as though the food surely wouldn't take much longer. Oh how wrong we were...

Another half hour passes and we realise we still haven't got any drinks. Being the reasonable and understanding guests that we are, we agreed that it must have been busy at the bar (although very few people were eating)... so where was our food.

After doing the awkward pick of who's going to go up and complain, I volunteered.

I went to the bar, and when querying how long our food was going to take as it had now been an hour and 15 minutes, I was asked "What order?". After they decided to look at the App, they realised that believe it or not, the App doesn't actually make the food! They have to use it as well as their customers for orders to be taken! (And I thought technology had taken over!)

Rest assured, a small man appears from below the counter! Introducing himself as the assistant manager, he began to bellow 'You can have the food and the drinks for free! Apologies for your inconvenience!'

Fantastic! It ruined the evening as we were all pretty Hangry at this point. But at least the company were happy to accept their mistake and make an offer of condolence for the pain our stomachs had felt.

So after an hour and a half waiting for food, and half an hour waiting for drinks, a week of contemplating writing a review, we are now 7 days later, with no form of refund, wondering where it all went wrong.

That being said... we now know where it went wrong, we booked in at Graffiti Bar and Kitchen.

Thank you for the shelter from the wind, other than that... Terrible. Wouldn't recommend...

The food was horrendously salty to the point we couldn't eat it. All three or us left food. We all had Pad Thai and it was so bad and salty. The tables were left for a long time before being cleaned when we came in and the food took ages to arrive. I would not eat here again even...

A hidden gem full of wonderful cocktails! Great cocktails - highly recommend the specialties: Alice In Wonderland themed cocktails! Delicious, fresh, and I just kept on wanting more! Really friendly staff and lovely atmosphere! Good location for private parties too - love...