First time visiting The Pancake House and you're greeted with the rustic lounge setting the minute you walk in, nice touch. Unfortunately that's where the impressed vibe ends; we go to new places to be wooed by the food but not in this case. I gave the spinach, cheddar and mushrooms omelet a try, with a side hashbrowns, now I wasn't expecting Michelin Star grub, but neither was I expecting food that looked and tasted microwaved.
The omelet didn't look like an omelet, it was cooked closed and more in the shape of a football with a hard cooked outside and inside. The hashbrowns were cubed and possibly frozen, they didn't have that slightly seared, crispy texture and taste of hashbrowns, these were soft with no taste at all save for the Tabasco sauce I tried to bless them with. I did manage to get through half of the meal, despite the gritty after taste that made me look twice at the eggs.
My server was good and very attentive with the people traffic, and I didn't get all haughty and finger pointing, I just tipped him and paid up.
Maybe this was just a run-in with a moody cook on this day, it happens. Nevertheless, all around disappointing on my first visit. I was looking forward to claiming a new breakfast spot for sure, but I guess I'll...
   Read moreThe True Secret Behind This Restaurant's Success: ERIN.
My name is Veronica Villalobos, and you have to believe this Restaurants can have chefs and decor, but when you have an Erin, you have something rare: Excellence in human form.
Iâve been to many restaurants, but what makes this one unforgettable isnât just the food, the ambiance, or the location itâs Erin.
She is the heartbeat, the standard, and the reason this place operates at a level of excellence most restaurants can only dream of reaching. She is the MANAGER of this location on Belt Line Road, Dallas , 75254.
Erin doesnât just manage she leads with unmatched precision, professionalism, and poise. Every detail is executed flawlessly under her watch, from the way the staff moves in perfect sync to how each guest feels seen and valued. You can feel the shift when sheâs in the room, things run smoother, faster, and better.
The truth is: this restaurant is amazing because of Erin. She sets the tone, raises the bar, and never settles for anything less than exceptional. If you had a great experience here, trust me, it was Erin who made it happen.
We truly appreciate you, Erin. Please keep this treasure...
   Read moreMet up with a friend at this location and I loved this location! The Original Pancake House is my family's go to breakfast spot and we normally go to the one off Lemmon but we may just have to start trekking a little further to come here because this location is huge and had a great lounge waiting area. So even if the wait is longer than desired, my friend and I didn't mind it as we were comfortable and chit chatting away. The service from walking in the door at the hostess stand to our server and check out was great. We didn't feel rushed or pressured to rush so we were able to enjoy the atmosphere, company, and food. I ordered the meat omelette and added spinach and one it was huge, two it was very light and airy, and three it was very flavorful. You can really taste the eggs and spinach and meat but it was not greasy or oily like other omelettes would be. I normally get the regular coffee and add cream and sugar since they don't have flavored creamer but this time I tried their Mocha Latte and oh my it was so tasty. I did not have to add anything to it, so from now on I will be ordering their lattes đ¤. I will definitely be back at...
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