Kenny's Wok & Teriyaki — Restaurant in Alaska

One of the most embarrassing days of my life. 7/30/25 This was one of my favorite place to eat and order from in Sitka, Every time I would walk in the workers already knew what I wanted without even telling them what I would like to eat. They say " the usual " and bring me everything I normally order. I've been going to the place since 2023 when I first started working for Sitka Sound Seafoods. I take my girlfriend out to eat after work, we ate and was enjoying our time together, I get up to go pay and the lady tells me " you're total is $37 and something in change " ( she tells me the price but I forgot the cents ) so I gave her $40 in cash and told her " keep the change " she proceeds to tell me thank you have a good day. As my girlfriend and I are walking home one of the cooks or owner nearly hits us with their delivery car and gets out screaming " you didn't pay for your food go back and pay ". I keep calm and collective because I knew I did pay and I knew I wasn't in the wrong. As I walk back into Kenny's the first thing I tell the lady is " please check the cameras because I did pay for the food ", she begins screaming and yelling saying " YOU DIDNT PAY FOR THE FOOD I WOULD REMEMBER IF YOU GAVE ME THE CASH ". I proceed to tell her I did pay and reminded her I told her to also keep the change.then she states " your total was $55 and something in change " and I told her that was her mistake on her end and that drove her crazy. The man and lady begin screaming and yelling again that we didn't pay so I told them " give me back the $40 I gave you guys and I'll pay for the full price on my card ". The lady begins to yell " YOU DIDNT GIVE ME ANY MONEY AT ALL I WOULD REMEMBER ". As she's pasting back and forth not knowing what's going on around her. After that the guy tells me " you didn't pay it's our word against yours ". So be it than, they also proceed to say " we're going to call the police " and I said " good, I'll wait right here for them " after I said that, they said " a matter of fact we're gonna take it up to your boss " and I said " GOOD ILL CALL EM FOR YOU " as I did. And they kicked me out the restaurant in front of tons of people it was very embarrassing because I wasn't in the wrong. Around 10.30 at night the police and bill grant show up to my door and they get my girlfriend's story first, then mine. I will never return to this place, I was a loyal customer constantly going in supporting their business, but not anymore. The cop tells me " hey if you have to slide them an extra $20 for them to let it go then slide them that $20." But if ( Kenny's ) told the police I " ran out without paying a dime " why would they want only $20 and not the full amount don't make since right, I just turned 22 years old very young and humble, I kept my cool with them the whole time and I will continue on forward. Just a warning they have TERRIBLE CUSTOMER SERVICE, they're very rude if your a first timer. Take this as a sign and AVOID eating here, or find out for yourself the hard way. I haven't heard from the police since, which I believe because they know I didn't dine and dash there's literally cameras at the pub to see if I " ran out " so yeah...

We arrived at the door just behind a woman who would be our server. Myself (US born) and my Japanese wife and her 85 yo mother talking to each other in Japanese. We said hello with a smile and a real frosty vibe right away from the server. As we considered the menu on the wall (conversing in Japanese and English) near the counter, the cook asked if it was take out or eat in; we said eat in. He rudely motioned and ordered us to sit down. The waitress continued her rude manner, I tried to warm things up, ask how she was. No joy! The place wasn’t at all crowded, no pressure on her. The food was good, not special, but definitely fine, I wouldn’t lie. Came time to pay at the counter and suddenly the waitress is smiling (tip time!). I totaled the bill in my head and I’m being overcharged, so I ask. “Oh, we charge a 10% service charge”. For a table of three at a diner?

I’m sorry to say this, because I treat everyone the same, but these are low character people. I don’t know if they don’t like Japanese people, or tourists or what, but everyone deserves a warm welcome and a little hospitality. What a...

Took my family out for dinner tonight and had the worst experience at this restaurant. The server at the register charged us for the to go order then wanted to charge my wife a second time! We let him know that the money had already come out the account but he continued to be rude and aggressive! He then started slamming on the register and shouting in a different language. We then were ordered to leave without our food while all the employees watched. This was clearly racial discrimination and we’re definitely going to file a report. I’d advise that no one eats at this place if they believe that all restaurants should treat all races the same regardless of color. As a black family living in Sitka this has never happened at any other restaurant and should not be a reflection of our great community of people living here. We will never visit this...