Amy's Donuts — Restaurant in Albuquerque

My Girlfriend got fired from Amy’s on her first day while in training doing exactly what her coworkers told her to do. My Girlfriend (Mary) got a job working at Amy’s and was doing good had no problems throughout the day even cleaning the tablets that none of the other workers cleaned doing the most she could for this job. A lady came in asking for doughnut holes. When my girlfriend made a simple mistake of not giving her the right amount she was rude instead of understanding that it was her first day and mistakes happen. It’s a simple mistake that got taken care of and instead of going about her day she decided to make up a lie that Mary was rude getting her fired over 5$. This could have all been avoided if the owner would have asked the co-worker right next to Mary if she was rude. Instead the owner fired her while she was in training; how could she have known how many doughnuts were going to go in the box if she had not learned yet. This was a very bad way of handling this situation and if this is how Amy’s treats its employees choosing the side of a rude customer than there own employees I recommend finding a new place of business to purchase your doughnuts. And to Samarah Mata The rude lady who makes up lies about people when she doesn’t get what she want the first time you need to get a life I seen your profile and all you do is complain about the workers when you don’t get what you want. Both this owner and this employee need to grow up and handle situations like this better someone was fired because of it. You should be ashamed...

Since my comment about the customer service I received at the Albuquerque location got deleted off instragram. I will take my rant to google! If I could give no stars I would just by the fact my comment was deleted instead of being addressed to me. About 3 Saturdays ago our family wanted a mid night snack and everyone was ranting and raving about Amy's Donuts and how delicious they were. The wide variety of donuts was awesome but the customer service my friend and I received on this night was ridiculous. We walked into the Abq - San Mateo location a little before 11:30 pm. Closing hours aren't until 12am so we had more then enough time to get what we needed and be on our way. Upon entering the gal that was working at front greeted us with a smile but in a kind/rude way reminded us that they close in 30 mins. My friend and I apologized and said it shouldn't take long to pick a dozen donuts. The gals attitude from there was rude and was basically rushing us out the door because they closed in 30 mins. But I what I didn't understand was there was 2 people sitting down eating their donuts and another couple had walked in and got help from a young man and nothing was said to them. It was my first time coming to Amy's so I was pretty excited to try it out. But the cusomter service I received on that night was out of control for no reason and since I had no acknowledgement of my instragram comment I will not be returning to any of...

The donuts here are just mediocre. Basically, gas station donuts loaded with several different types of toppings. There is nothing really special about the donuts themselves. Other than the fact that you can get different types of toppings on them. Think of birthday Cupcakes, you make at home and load with a bunch of candy. Basically, a lot of red 40 And different types of food coloring sprinkles and sugary frostings, we stopped in once and probably the one time is enough for the rest of our life, the art inside and colors are nice, though, the only thing I could say about the environment is it's Albuquerque, clean, if you know what, I mean, everything is sticky. Everything is musky, everything is waxy. Everything is hard to see through because it's dirty. The entire establishment needs an extremely isn. Deep cleaning from the floors to the glass cases that the donuts are in You can tell that if the front end looks like this. The back end is probably horrendous, so if the owner of this establishment happens to see this review, please do your customers and yourself and tell your staff to perform a gate cleaning this place serves food.It shouldn't look like that. The service was good.The guy behind the counter was friendly and funny. I'm only marking it takeout, because I wouldn't want to sit inside and eatI'm only marking it takeout, because I wouldn't want to sit inside and eat.I mean, I did want to, but it was...