JC's New York Pizza Department — Restaurant in Albuquerque

we are a fellow neighbor, in the downtown community. and wanted to support small, on our lunch this afternoon. as first timers, we were very disappointed. after walking over to their establishment, the staff was very unwelcoming. they seemed overwhelmed, and extremely irritated, although the business seemed quite slow. putting others emotions aside, we snagged our foods, and off we went. upon arriving back to our establishment, we discovered they had forgotten our salad. being as we now had clients, and our lunch time was now wasted, we had to wait forty five minutes before we could leave for a secondary time, to pick up what we ordered initially. once more, staff was very unwelcoming, (mind you, these were new faces) until a gal appeared from waiting tables, and greeted us. she walked us over to a different counter, and asked us more information with regards to said order. she then turned around, and spoke with the “chef”, in the back. she stated something along the lines of, “can i get another caprese salad. something went wrong with this order.” and the “chef”, stated he knew exactly which order she was referring too. whatever, five minutes later we snag our order yet again, upon arriving back to our place of work, we were a little irritable, but happy to have our missing items. HAHA, very short lived, the balsamic vinegar was milky, as opposed to oily, and looked like straight diarrhea. nonetheless, the salad was weak, and had a massive size HAIR in it. enough is enough, we are not ones to complain, but customer service here, was disgusting. they showed no empathy, and could care less. so much for supporting small, we will not...

Service has gone down hill. Went here at 9pm last night to pickup some pizza for my kids before heading home. We figured on having one last beer while we waited. We walked in and hostess asked if it was for here or to go and we said to go. She gave us a menu then disappeared. We figured we would grab a seat and wait till she came back so we could place our order. When we told her our plans, she said for us to grab a seat and wait to be served by a waitress. I went to the bathroom while wife waited for waitress. The wife ordered the pizza and herself a cider. When I got back the waitress dropped off the cider at which time I also asked for a beer. I asked her what they had on tap and she spouted all the light beers they had. I asked her if they had any IPAs and she said that she could not serve me an IPA because she observed me acting drunk....? She then advised that this late in the night people are drunk.... ? WTH? My wife even asked how is it late when its barely 9:30pm and how did she even see if I was being drunk? She then quickly asked if we wanted to cancel our orders. I said fine, to simply ring us up for the drink she had served my wife and we will close out the bill. She then grabbed the drink and said not to worry. On the drive home I was mind baffled how the waitress was willing to sell me a light beer but not an IPA because apparently I was drunk. I then remember all the staff in the restaurant and realized that maybe my wife and I were being racially profiled. What's funny is that I remember going to this restaurant previous occasions and ordering pizza around 1pm to take home being a lot more intoxicated and never...

The guy at the register not so friendly. No smile. He seemed more friendly to my coworker. Just a what do you want? I replied wings. How many he asked? 6 or 12? I said are they any good? He says yeah! I replied 12. He says what flavor? I replied naked nothing on em. He states there pre made. I said well change it to 6 barbecued flavor. He asked What dipping sauce? I replied blue cheese. I asked for a beer. He asked what flavor. I replied Modelo in a bottle. I asked for pasta with white sauce add shrimp. He stated that would take a while because it takes a minute to cook the shrimp. I said perfect make the pasta to go. He asked do you want anything else? I replied Water with lemon please. He asked anything else? I replied I’ll take the beer and water now. We are going on the patio. My beer came in a glass not in a bottle not very cold. The ice cold water helped. I was charged 35.00 for this. I was overcharged for the wings. He charged me for the 12 pc wings anyway. I was a little upset at the total at first. So I left a smaller than normal tip for the errors and attitude. But when I tried the wings I ate them all they were surprisingly good. We were outside on the patio because it was nice out. Oh and the inside was closed anyway. I’m not a fan of the pigeons but they were not too annoying. We had a nice view of the motorcycles and low riders passing by. I got pictures but they were blurry. I have yet to try my pasta. I hope it’s good. I would recommend this place for...