Latte Factory — Restaurant in Allen

Well, that was an interesting experience. When I walked in, I was the only customer. Three employees were there. No one acknowledged me when I walked up to the counter. Girl at the register (nose and lip piercings, receipt says name is Kya) was on her phone when I walked up. I was waiting for her to take her phone away from her ear so she could take my order. When she noticed me, she asked for my order without taking her phone from her ear. I looked at her, expecting her to put her phone down because that’s what people usually do, but she didn’t so I told her what I wanted and paid. I guess I should be impressed by her multitasking skills. She stayed on her phone until she clocked out and left. Seemed a...

I ordered brewed coffee with room for cream. $5 for the only size they offer. There wasn't a whole lot of room left for cream but the barista carefully poured it in until it was brimming. Once I sat at a table and opened the lid to let it cool, it spilled. I made no attempt to clean up the mess. Nor did I when I left. The coffee was terrible. I underestimated how hot it would be and probably let it cool too long. I wanted to ask what coffee they used but decided against it since I know I will not go back. This place is within the Allen Outlet Center. Drive the extra mile to a different place if...

We absolutely love this coffee shop. We happened to see an ad and thought we should try it. The price for the size of the coffee is phenomenal compared to all other coffee shops. We bought 2 iced coffees, 1 hot coffee, and a matcha, regular size is a large in all other coffee shops. The price for all 4 was less than $30. The atmosphere is amazing with a great vibe, I could just sit here sipping on my coffee for hours. The location in the outlet mall is also amazing. I think I found my new favorite...