I placed an order for a birthday with the Altamonte store via online for delivery. I requested a certain delivery time. After 15 minutes being late, I called the Altamont store and they said they don’t even have a trace of my order even though I gave him my order number and she said that she would be happy to take the order again, but I would have to pay again. I said I’ve already paid and here’s a confirmation number and she said like I said we don’t have it. The order must’ve got transferred to another store and you will have to call those other stores to see if they have your order. Don’t...
Read moreI’ve purchased from the Nothing Bundt Cakes stores in Lake Mary and Altamonte, and I always receive exceptional service. On May 30, I picked up a graduation cake for my daughter—actually, she was the one who picked it up herself. She was delighted with the warm service, the kindness of the staff, and especially the generosity and empathy of Tricia, the manager. Her leadership is evident in every detail. The stores are spotless and have such a welcoming vibe. I absolutely recommend...
Read moreLiterally, one of the worst nothing Bundt cake locations I’ve ever been to first of all the nightmare getting in and out. I stood in the store to pick up an order And I was completely ignored by the staff until finally I had to ask somebody to help me with my order. Put them in a bag for you. This store just piled the cakes up in my hands and I ended up dropping them in the parking lot Customerservice. I suggest going to...
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