Not a place to have breakfast on weekends.
The wait to get a table was expected, they seemed popular. But the hostess at the front seemed a little snippy for a place that asks you to use yelp to know when your table is ready. But once seated, the "chairs" were small stools that were painted and slick so I and my grandmother were barely able to stay seated. The table we were sat at also was directly under a condensation dripping AC (only because they were trying to hold a much more suitable table with decent chairs for a large party.)
My family was already sitting in our van ready to leave mad and my finger on just a single star. HOWEVER, the manager Vonya(Vanya?) did save the experience by giving us a table with actual chairs we wouldn't slide off of.
The food itself was a mixed bag of adequacy. My poached egg dish was fantastic as was one order of pancakes that came out BEAUTIFULLY. The other order was slightly too dark for my persnickety mother's tastes. The side meats were all just slightly too dark as well. Lastly the order of sausage gravy biscuits was only mediocre.
However when it comes to customer service, the manager, Vanya(Vonya?) was spot on. We were never left without drinks and she was quite attentive to how our meal was. (We were too polite to bring up the too dark meats as we felt we'd complained enough and greatly appreciated how over and above she was going for us already.)
Overall the experience was nothing to shout from the rooftops either positively or negatively. If you have an attentive wait staff you may find a breakfast you'll love. As a guy that loves to eat, I did leave satisfied with my own meal. Though our first choice to stop at, would almost certainly have my entire family leaving satisfied with their choices. You may find a better experience than we did on a weekday where they...
Read moreWe just moved to the area, and we were very excited to give this place a try. We walked in, were greeted with smiling faces, and we were asked if we would like to sit at the bar to avoid a wait, and we agreed with no problem. We sat down, and there was a guy behind the counter actively engaging in another conversation and while doing so, he pretty much threw the menus down to us without saying anything. That was really rude if you ask me, but we didn’t say anything and began to scan the menu. After a few minutes, he finally said, “Want a cocktail?” and picked up a menu for the cocktail list and threw it down as well. My boyfriend ended up ordering a drink (can’t remember the name), and I ordered a mimosa. I was surprised that the mimosa was $9 once I saw it came in a very small glass that was BARELY filled. Lol! I didn’t say anything because I’m not rude, but I lowkey was like “wow.” My boyfriend’s drink looked good though! As we were scanning the menu and preparing to order, he then states, “Oh by the way, we are out of grits and bacon” and walked off......well darn! That was exactly what we were going to order with our meals. That would have been nice to know before ordering our drinks too. He finally came back and asked if we were ready to order, and we just decided to tell him that we didn’t know they were out of the two main things we wanted prior to ordering our drinks (which we left untouched) and he said, “Oh, so do you just want to go then?” We said, “Yes!” and left. Super bummed. This guy lacked customer service skills tremendously. Truth be told, if he wasn’t so dry and had those customer service skills, we would have decided on another menu item but because they didn’t have what we wanted AND because he was pretty much rude, we left with no...
Read moreupon our arrival on mother’s day for my birthday brunch, we put our names on the wait list and were told it would be around a 30 minute wait. we waited for about 30 minutes before coming back inside to sit and wait for our table. there were two hostesses, one was a shorter darkskin girl and the other was a taller lighter skin girl. the shorter one was very friendly, however the taller girl began yelling in a man’s face when he didn’t hear her the first time. very rude. she also removed our name from the list and said “it’s because you took forever to get here” even though we had never received a text. her response was, and i quote, “then i guess ill get you a table.” the whole experience with her was just very rude. we thanked her when she sat us and she set the menus down and walked off without saying anything, not even a smile. the waiter looked like the main rat from Flushed Away. he immediately had a sarcastic attitude and tried to tell my friend that her ID looked fake (her ID is very much real!) when she told him it was most certainly real, his response was “no need to get mad i’m gonna serve you anyway.” two problems with that: her ID is TOTALLY valid, and if he thought it wasn’t, why would he still serve her??? we didn’t get a refill the whole time we were there. big bad breakfast is a very fitting name. although the food was tasty, we will not be returning due to the staff’s negligence, especially the...
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