Donut Stop — Restaurant in Amarillo

This was my favorite donut place growing up. I would often stop by the drive-thru on my way to school or on Sunday mornings to pick up a quick dozen. It was the model of efficiency with delicious and affordable donuts and kind staff. But then they sold.

Now the donuts have more than doubled in price - from 60¢ per donut to a minimum of $1.50 PER DONUT and a lot of them don't taste the same - they even got rid of some of our favorites. They are often sold out, even by 8am, their drive thru system often has you sitting there unnoticed until you get out of your car and knock on the window, and they're closed on Sundays.

I used to be able to get my favorite donuts in the world for under $8/dozen - donuts our friends who moved to central Texas would make an 8 hour overnight drive for. Now I can get 4 mediocre donuts for $10 while dealing with unfriendly staff. It's just not worth it, and those friends certainly aren't making that drive for nostalgic donuts anymore because they no longer exist. I haven't found a replacement for the old Donut Stop yet, but Benjamin Donuts on Western seems a likely candidate, and Sanchez Panadería is always a go-to for a bag of treats for cheap.

I would like to add that a lot of the negative reviews here seem to say that the staff is unprofessional or unfriendly because the reviewer couldn't understand them, were a different ethnicity, or expected to be treated like a god. Yes, most of the staff here are latinas and have an accent, but that's a non-issue. If that bothers you, that's a you problem. And if you expect to be treated like royalty, that's just unrealistic and unkind. But, I will say that most of my interactions with the staff since they sold have been unpleasant like they just don't want to deal with customers (as an ex-customer service person, I get it, but every time is a bit much) - maybe they're just not getting paid enough. But if they're constantly selling out and doubling the price of the donuts, then they should be...

Came in for some kolaches, they were out, which is okay, it was almost noon and such a thing is expected. Ordered a couple donuts, and the lady said they were about to dump the coffee, to go ahead and have a cup... Kind of sounds like she was offering it complimentary. Well she charged us for it. Which is fine, I shouldn't expect anything to be free... But that's a mighty subversive method by which to upsale something, and it sure didn't feel good to pay full price for something advertised as being about to be thrown away, either.

I will never give my business to this or any of the other 3(4? 5?) donut stops around town. Try Sunshine Donut or Benjamin Donut instead, you will not be...

Asked for three certain flavors and do 2 dozen of them, the lady looked at me as if I was dumb decided to give me what she wanted to and proceeded to act like she didn’t care what I wanted. I paid thirty dollars for something I didn’t want and for something that was to be a surprise for my daycare kids. I did those specifically for them and the donut stop ladies just didn’t care what I wanted, I did go ahead and purchase them because I didn’t want to cause issues and waste my time being there, my kids at the daycare were super happy and excited anyway to have gotten a surprise. But my point is have better service and hospitality and listen to your customers especially when they are being...