Taco Bell — Restaurant in Anaheim

Drive thru Employee Fernando was pleasant. But when I left I noticed my order wasn't correct. Over all EVERY Taco Bell never puts extra cheese when they CHARGE you for it. I had asked for double cheese. I wish I would have taken a photo before getting off the car. I walked in and asked for my sides of cheese and the young man who wrote his name PHA said he put the cheese in and he said "I am not giving you more" I opened the burrito infront of him and said look there isn't any..His response was "I put extra cheese myself and it melted I am not giving you more" Im sorry but that is RUDE CUSTOMER SERVICE. I understand how it is working in the fast food business I use to work at Taco Bell, it was my first job! But I also know how to treat a paying customer. He took my. burrito and gave me a refund for the cheese. I asked for a full refund so he demanded I give him my entire order back. He was really rude. I asked for the manager and he said he wouldn't in till tomorrow. Hope he doesn't treat all his customers like this I also took a photo of my money and receipts and didn't realize till I left I wasn't given the correct change, I will be calling corporate tonight. Very...

Taco Bell - A Disappointing Experience

This location feels like a prime example of the "Taco Bell assembly line" model, where minimal care is put into the food or the customer service experience. The quality is consistently poor, with tacos that are sloppily put together and barely passable even by fast food standards.

I've often held out hope that locations in more affluent areas might operate better--maybe franchisees who pay and train staff more effectively could deliver a slightly improved experience. Sometimes that's true, but unfortunately, not here.

I'll admit, I don't frequent Taco Bell often. My recent mistake of trying it through DoorDash, combined with a couple of disappointing pickups, confirmed my hesitation. Even a basic soft or hard shell taco was underwhelming--truly a letdown.

If you're curious, I suggest you come and see for yourself, but don't...

Made a simple order but they got my order wrong, when I pointed it out and wanted it corrected, the employees refused and I asked to speak to the manager, the manager started acting confused and like he didn't know what was going on, I explained the situation and still kept giving me the run around and still refused to do anything, they started giving me stick faces and started acting really rude toward me. I just wanted my order corrected and they wouldn't do it, they gave me a hard taco when I asked for a cheesy gordita crunch, that was it. They made me wait and acted very rude and still refused to switch the items out, I ended up leaving frustrated, loosing my appetite, and with a knot in my stomach because of the ordeal and I still left with a hard taco instead of the gordita crunch. This...