Dunn Brothers Coffee — Restaurant in Apple Valley

I really need to give some love to this place. It was my first time at this location. I was just picking up an order for someone else. The order wasn't quite ready because I was early, which is no problem to me. There was an elderly woman (probably late 70s) who was struggling to pay with tap on her phone. The man behind the counter (I regret not asking for his name), went on to deliver the best customer service I have seen in years. Polite, patient, informative, helpful, and above all GENUINE. After helping the elderly woman and putting a smile on her face as well as mine, he answers the store's phone like a true professional , and promptly took care of that customers needs. I was blown away by how authentic he was. TOP NOTCH. The coffee shop itself is super clean, spacious, and above all welcoming. So I just want to say to that man again, thank you. I wish the world was filled with more people that care...

The staff, service, and coffee at this Dunn Bros location are phenomenal. I have interacted with almost all of the employees and the manager, and they are all friendly, helpful, and skilled. They go above and beyond with regard to service. When I visit other coffee shop chains (in the rare event), I am usually a little disappointed because I am spoiled by the amazing staff and coffee at Dunn Bros in Apple Valley.

After living on a street referred to as Coffee Row in Austin, TX and spending a lot of time in those wonderful establishments, I was concerned I would never find a coffee shop in MN with the same level of service and comfort, but Dunn Bros is so exceptional that I think it surpasses those...

I had one of the best services I have ever had in a coffee shop at this Dunn brothers today! The man working was super nice and very genuine! I had my three toddlers with me and it could have been a stressful stop but was very delightful! He helped me make up my mind on what coffee to order. I usually get a vanilla iced nirvana and he told me I could put any flavoring in place for no extra cost and recommended a few different flavors. Went with salted caramel iced nirvana!!! He made my drink while I fumbled to get to my payment feature on the Dunn Bros app. I walked out a happy mama with happy kids! Thank you for your...